Delivery Ops Leader - Belgium, Data-Driven KPIs

Just Eat Takeaway.com; Jette; On-site; EUR 70,000 - 110,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPIs, oversee day‑to‑day operations, and influence stakeholders across the business to implement logistics best practices.

You will use large data sets to draw actionable insights, lead network experiments with central analytics teams, and own budget accountability for delivery costs while ensuring crisis readiness and end‑to‑end delivery outcomes.

Qualifications

• Bachelor's degree in a quantitative field or equivalent work experience.
• 3+ years experience with data and analysis tools.
• Strong stakeholder management and communication skills.
• Bias for action and swift decision-making.

Responsibilities

• Own end-to-end accountability for network outcomes (on-time delivery, delivery times, undelivered orders, courier rejections).
• Manage budget accountability and identify cost optimisation opportunities (cost per order, onboarding cost).
• Lead experiments with central analytics and optimisation teams.
• Influence senior stakeholders and implement data-driven improvements.
• Support crisis management and business continuity during incidents.

Job description

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPIs, oversee day‑to‑day operations, and influence stakeholders across the business to implement logistics best practices.

You will use large data sets to draw actionable insights, lead network experiments with central analytics teams, and own budget accountability for delivery costs while ensuring crisis readiness and end‑to‑end delivery outcomes.