Data Center Service Engineer

Penta Infra

Brussel Hoofdstad

Hybrid

EUR 70,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Mobile phone allowance

30 vacation days

Training opportunities

Great team

Social drinks and parties

Job summary

Penta Infra is looking for a Data Center Service Engineer to manage daily data center operations. You will ensure critical systems are reliable and handle incidents, maintenance, and customer requests safely and professionally.

You will join a growing, hands-on operations team with onboarding, training, and opportunities to advance your technical skills in a fast-moving data center environment.

Qualifications

Completed technical vocational training (Ausbildung) or Fach Hochschule in electrical engineering, mechanical engineering, mechatronics, or a comparable technical discipline.
At least 5 years of experience in a technical operations role, preferably within a datacentre or another mission-critical environment.
Solid technical understanding of critical infrastructure (electrical and mechanical systems).
Comfortable working according to defined procedures, safety rules, and regulated operational environments.
Hands-on mentality with a strong sense of ownership and responsibility.
Willingness to participate in on-call duties and/or shift work.
Fluency in French and English (written and spoken).
Valid EU work permit and residence in Belgium, within 1 hour driving of Brussels.

Responsibilities

Operational Responsibility: Monitor and operate all critical data center infrastructure (electrical, mechanical, and security systems).
Incident Response: Respond to alarms and incidents, perform root cause analysis, and ensure proper follow-up.
Maintenance Coordination: Execute and supervise preventive and corrective maintenance, including vendor coordination.
Change & Risk Management: Work under change management and permit-to-work procedures.
Remote Hands Services: Support customers with technical assistance inside the data center.
Documentation & Reporting: Keep logs, maintenance records, and incident reports up to date.
Compliance & Safety: Ensure activities comply with internal procedures, safety rules, and standards (EN 50600, Uptime, ISO).
Continuous Improvement: Contribute to operational improvements and optimization of procedures.
On-call responsibilities: Provide out-of-hours support for alarms and customer requests, including remote and on-site actions.

Skills

5+ years experience

Hands-on mentality

French & English

EU work permit

Belgium residency within Brussels area

Monitoring systems

Ticketing platforms

Education

Electrical/Mech training

Tools

Monitoring systems

Ticketing platforms

Job description

Location

Brussels

We are looking for someone who:

Has hands-on experience in operating and maintaining technical installations in mission-critical environments (data centers preferred)

Has solid knowledge of electrical and/or mechanical infrastructure (UPS, generators, cooling, BMS, power distribution)

Preferred to have knowledge of fibre optic network cabling

Is detail-oriented and works accurately according to procedures and safety standards

Understands the importance of SLA, uptime, and risk mitigation

Can troubleshoot incidents and act decisively under pressure

Works well independently but understand the value of a team and works well together

Communicates clearly with colleagues, vendors, and customers

Has a proactive, service-oriented and problem-solving attitude

Is comfortable working with digital tools, monitoring systems, and ticketing platforms

WHAT ARE YOU GOING TO DO?

As a Data Center Service Engineer, you are responsible for the day-to-day technical operation of the data center. You ensure that all critical systems are functioning reliably and that incidents, maintenance activities, and customer requests are handled safely and professionally.

In our rapidly growing environment, you will have a broad and varied role with significant responsibility.

Some of your key responsibilities include:

Operational Responsibility: Monitoring and operating all critical data center infrastructure (electrical, mechanical, and security systems)

Incident Response: Responding to alarms and incidents, performing root cause analysis, and ensuring proper follow-up

Maintenance Coordination: Executing and supervising preventive and corrective maintenance, including vendor coordination

Change & Risk Management: Working under strict change management and permit-to-work procedures

Remote Hands Services: Supporting customers with technical assistance inside the data center

Documentation & Reporting: Keeping logs, maintenance records, and incident reports accurate and up to date

Compliance & Safety: Ensuring all activities comply with internal procedures, safety rules, and standards such as EN 50600, Uptime principles and ISO norms.

Continuous Improvement: Actively contributing to operational improvements, reliability initiatives, and optimization of procedures

On-call responsibilities: Providing out-of-hours support for critical facility alarms and customer remote hands requests, including both remote troubleshooting and on-site interventions.

ABOUT THE ORGANIZATION

Penta Infra is one of the fast-growing data center providers in Europe. We offer flexible data center solutions through a wide range of products and services, ranging from colocation to build-to-suit data centers.

We operate a European network of data centers both at hub and edge locations. As an experienced and reliable partner in the operation and construction of state-of-the-art data centers, we provide our customers with a highly secure infrastructure - be it fully equipped build-to-suit data centers, operation and maintenance services or disaster recovery. Penta is growing at a rapid pace; the environment changes quickly.

ABOUT THE TEAM

You will work in a skilled, hands-on, and collaborative operations team. The atmosphere is informal but professional, with short communication lines and close cooperation with other departments such as Development, IT and Sales.

You will receive a structured onboarding program, on-the-job training, and opportunities to further develop your technical skills within the data center industry. We value a positive team culture and support local initiatives that promote informal connection and collaboration within the team.

WHO ARE YOU?

To get started as a Data Center Service Engineer at Penta Infra, you should:

Have a completed technical vocational training (Ausbildung) or Fach Hochschule in electrical engineering, mechanical engineering, mechatronics, or a comparable technical discipline

Have at least 5 years of experience in a technical operations role, preferably within a datacentre or another mission-critical environment

Possess a solid technical understanding of critical infrastructure (electrical and mechanical systems)

Be comfortable working according to defined procedures, safety rules, and regulated operational environments

Have a hands-on mentality with a strong sense of ownership and responsibility

Thrive in a dynamic, international work environment with an informal but professional culture

Be motivated to continuously learn, develop your skills, and grow professionally

Be available for full-time employment (40 hours per week)

Have a valid EU work permit and reside in Belgium. Living max 1 hour driving of Brussels or be willing to relocate to the Brussels area

Be willing to participate in on-call duties and/or shift work if required

Be proficient in French and English (both written and spoken)

WHAT DO WE OFFER?

At Penta Infra we believe it is important that everyone feels at home. If training is needed to be able to perform your job better, we will be happy to look at the possibilities with you so that you can develop yourself and grow further.

If you join us, you can expect the following: