Customer Support Analyst — Global Impact & Growth

Limelight Health; Grand-Rosière-Hottomont; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Exchange program

Sponsored events

13 days pro training per year

Sport activities

Eat & Drink

Résumé du poste

Odoo, a growing software company, seeks a Customer Support Analyst in Belgium. You will assist customers with Odoo Business Apps, investigate issues, and collaborate with internal teams to deliver high-quality support. The role emphasizes customer satisfaction and fast problem solving.

Fluency in English is essential; Dutch or German is a plus. Eligible to work in Belgium, with onboarding and training to empower effective customer interactions.

Qualifications

• Fluent in English.
• Dutch or German language skills are a plus.
• Interest in IT & business processes.
• Customer orientation and problem solving.
• Autonomy and rapid learning ability.
• Eligible to work in Belgium.
• Solution minded approach.

Responsabilités

• Help customers with the use of Odoo Business Apps.
• Investigate and solve functional problems.
• Engage with visitors and leads via Livechat.
• Ensure customers' satisfaction.

Connaissances

Fluent in English

Dutch or German bonus

IT & Business affinity

Customer oriented

Autonomous and fast learner

Valid work permit Belgium

Solution minded

Description du poste

Odoo, a growing software company, seeks a Customer Support Analyst in Belgium. You will assist customers with Odoo Business Apps, investigate issues, and collaborate with internal teams to deliver high-quality support. The role emphasizes customer satisfaction and fast problem solving.

Fluency in English is essential; Dutch or German is a plus. Eligible to work in Belgium, with onboarding and training to empower effective customer interactions.