Customer Logistics Coordinator (F/M/X)

Solvay; Brussel; On-site; EUR 40,000 - 51,000; Full time

Benefits offered by this job

Solvay Cares program

Hybrid work flexibility

Professional development & training

Job summary

Solvay Brussels is seeking a Customer Logistics Coordinator to join the Order Fulfilment Team in the EMEA Supply Chain. You will ensure timely delivery, manage stock, coordinate transport, and proactively resolve logistics issues in a hybrid role with occasional plant visits.

The ideal candidate holds a Bachelor in International Trade or similar, with experience in supply chain, and is fluent in French and German with good English.

Qualifications

• Bachelor in International Trade or similar, or experience in Supply Chain (transport/warehouse management/logistics in general).
• Relevant experience in a similar Supply Chain role.
• IT knowledge (MS Office), SAP knowledge
• Fluent in both French and German; good knowledge of English.

Responsibilities

• Ensure ordered products are delivered effectively and timely to customers to satisfy demand.
• Organize and execute stock management, transport and delivery with coordination with internal teams.
• Handle administrative operations for product transport and delivery (delivery notes, transport documents).
• Negotiate with internal services to unblock orders when necessary.
• Plan and organize product transport and delivery, directly or via subcontractors.
• Monitor logistics operations within the region and take corrective actions as needed.
• Follow up planning (deliveries, stocks) and act to avoid deviances.
• Lead investigations on transport-related complaints with haulier/site levels.
• Participate in external/internal audits with Quality & Back office support.

Skills

Fluent in French & German

Good English

Education

Bachelor in International Trade or similar

Tools

SAP

MS Office

Job description

Job ID

33810

Customer Logistics Coordinator (F/M/X)

Supply Chain

Permanent

Brussels, Belgium (https://www.google.com/maps/place/Brussels,Belgium)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

Our Order Fullfilment Team, composed of 8 people, is integrated in the EMEA Supply Chain Department, and focuses on ensuring the timely and accurate delivery of customer orders, while overseeing inventory management, coordinating transportation providers, and proactively resolving logistics issues and supply chain disruptions.

The Customer Logistics Coordinator is in charge of ensuring that all Customers are supplied on time (combination of availability of transport means and product). The function targets a proactive approach so that problems are anticipated and avoided rather than solved.

As an Customer Logistics Coordinator, you will be accountable for :

• To ensure ordered products are delivered effectively and timely to customers in order to satisfy their demand.

• To organize and execute operations regarding stock management, transport and delivery demanding expert knowledge, possibly with the support of colleagues and ensure coordination and good collaboration within the team and “internal customers”.

• Perform administrative operations regarding product transport and delivery (delivery notes, transport documents….)

• Negotiate with concerned internal services (production, logistics, front office…) when necessary to unblock orders.

• Plan and organize product transport and delivery, directly or by means of subcontractors.

• Follow up the correct execution of the logistic operations within the region and act proactively to avoid deviances.

• Encode logistic non conformities provoked by hauliers for annual appraisal.

• Manage the stocks (production plants and warehouses – including possible warehouses in other countries) following forecasted sales, productions and transfers, and in compliance with the Regional planner directives.

• Follow up the planning (deliveries, stocks…) during the month and take corrective actions when needed.

• Lead complaint investigation at haulier/site level

• Take part in external/internal audit with the support of Quality & Back office manager

We offer a permanent contract based on an hybrid working mode.Office-based role with occasional visits to manufacturing plants to better understand operational needs and on-the-ground challenges.

About you

Bachelor in International Trade or similar, or experience in Supply Chain (transport/warehouse management/logistics in general).

Relevant experience in a similar Supply Chain role.

Competencies:

• IT knowledge (MS office), SAP knowledge

• Fluent in both french and German. Good knowledge of English. Other languages are a strong asset.

Behaviors:

• Result driven and analytical skills,

• Team spirit,

• Customer oriented and stress resistant.

About the pay

Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. The base pay expected for this role is 3600 - 4600€ monthly. Your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

Benefits

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.

• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.

#LI-OC1 #LI-hybrid #middle

About us

Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes.

We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.