Crew Operations Coordinator

Allseas Group S.A.; Essen; Sur place; EUR 36 000 - 62 000; Plein temps

Résumé du poste

Allseas Group S.A. is seeking a proactive Crew Operations Coordinator to manage the mobilization and demobilization of offshore personnel, ensuring travel, documentation and logistics are arranged efficiently.

The role requires confident communication, ownership of planning, and the ability to stay composed during busy periods. You will work closely with vessel teams, port agents, service providers and internal departments to deliver smooth crew operations.

Qualifications

• Bachelor’s or MBO degree, or equivalent experience.
• Relevant experience in crew logistics, travel coordination, workforce/resource planning or similar.
• Ability to stay calm under pressure and meet strict deadlines.
• Confident communicator: assertive when necessary and diplomatic at all times.
• Excellent organisational and planning skills and able to set priorities.
• Good command of English (spoken and written).

Responsabilités

• Coordinate all crew changes (onshore and occasionally offshore).
• Participate in project handover meetings and readiness reviews; translate outcomes into clear logistics and planning actions.
• Prepare and distribute joining instructions for crew.
• Organise travel, visas, medicals and logistics together with internal departments and external agents.
• Verify crew documentation (passports, visas, certificates) before each crew change.
• Handle day-to-day crew queries and change requests.
• Coordinate with service providers and create accurate logistics requests.
• Prepare and share helicopter planning sheets and manage heli-suit requirements.
• Upload and maintain accurate planning sheets in our systems.
• Conduct daily update calls with vessel Catering Managers.
• Check and validate invoices from agents and logistics partners.
• Attend After-Action Review meetings and provide input for improvements.

Connaissances

Crew logistics

Travel coordination

Workforce planning

English proficiency

Formation

Bachelor’s or MBO degree or equivalent experience

Description du poste

As a Crew Operations Coordinator, you play a key role in the smooth mobilization and demobilization of our offshore personnel. You ensure that all travel, documentation and logistics are correctly arranged, and that crew members receive clear and timely information.

You work closely with vessel teams, port agents, service providers and internal departments.

We are looking for someone who is confident, stress-resistant and able to communicate assertively yet diplomatically. You must be comfortable taking ownership of your planning, speaking up when needed and keeping oversight during busy operational periods.

What are the responsabilities of a Crew Operations Coördinator at Allseas?

• Coordinate all crew changes (onshore and occasionally offshore).
• Participate in project handover meetings and readiness reviews; translate outcomes into clear logistics and planning actions.
• Prepare and distribute joining instructions for crew.
• Organise travel, visas, medicals and logistics together with internal departments and external agents.
• Verify crew documentation (passports, visas, certificates) before each crew change.
• Handle day-to-day crew queries and change requests.
• Coordinate with service providers (e.g., helicopter operators, crew boats) and create accurate logistics requests.
• Prepare and share helicopter planning sheets and manage heli-suit requirements.
• Upload and maintain accurate planning sheets in our systems.
• Conduct daily update calls with vessel Catering Managers.
• Check and validate invoices from agents and logistics partners.
• Attend After-Action Review meetings and provide meaningful input for improvements.

What we expect from you

This position is suitable for Junior to Medior talent: either you are starting your career in crew logistics, or you already have several years of experience and are ready for more responsibility.

What are the requirements to qualify as a Crew Operations Coördinator?

• Bachelor’s or MBO degree, or equivalent experience.
• Relevant experience in crew logistics, travel coordination, workforce/resource planning or similar.
• Ability to stay calm under pressure and meet strict deadlines.
• Confident communicator: assertive when necessary and diplomatic at all times.
• Excellent organisational and planning skills and able to set priorities
• Good command of English (spoken and written).

What we offer

Stories from colleagues

Read Victor's story

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The variety in knowledge, operational expertise, and people is what I love most about working for this company.

Read Kees' story

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Allseas thrives in a unique, demanding industry, showcasing its size and spirit. It provides a dynamic workplace with innovative ideas, exciting projects, and rewarding efforts.

Read Victor's story

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The variety in knowledge, operational expertise, and people is what I love most about working for this company.

Read Kees' story

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If you enjoy solving problems, taking responsibility and working on projects where no two days are the same, you will find plenty of opportunities here.

Read Jaenet's story

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Olaf Crebolder, Installation Engineer

Witnessing the successful execution of these projects, knowing that I played a role in their development, is a truly satisfying experience.

Read Olaf's story

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I still love the job every single day—the busy days on board, the fantastic crew, and the freedom to perform my work while constantly seeking improvements.

Read Lili's story

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Justin Sjaak, Senior NDT Engineer

Employees are given the chance to learn, grow, and develop their skills, reflecting the company’s attitude towards hard work and trust.

Read Justin's story

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What’s kept me interested in working for Allseas all these years is being able to work in different environments, departments, and continents.

Read Frans' story

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Within Allseas, the expectations are high, but you are given responsibility right from the beginning.

Read Caspar's story

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Marco Chiozzi, Assistant Project Manager

Being in this team gave me the possibility of interact with clients, see many offshore platforms, widen my knowledge and strengthen my skills.

Read Marco's story

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Helio Bailly Guimaraes, Manager Technical Department

Allseas has a brilliant team of diverse cultures and backgrounds, who share the passion and enthusiasm for the work we do.

Read Helio's story

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Jessica Vleugel, Manager Capital Projects

The independence and responsibility asked of me as a student really suited me and I liked the Allseas culture and way of working.

Read Jessica's story

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Laura de Jong, Coating Engineer and Project Manager River Clean up Project

There is a very open and international vibe in the offshore business and people are always friendly and respectful.

Read Laura's story

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Allseas thrives in a unique, demanding industry, showcasing its size and spirit. It provides a dynamic workplace with innovative ideas, exciting projects, and rewarding efforts.

Read Victor's story

Image

The variety in knowledge, operational expertise, and people is what I love most about working for this company.

Read Kees' story

Image

If you enjoy solving problems, taking responsibility and working on projects where no two days are the same, you will find plenty of opportunities here.

Read Jaenet's story

Image

Olaf Crebolder, Installation Engineer

Witnessing the successful execution of these projects, knowing that I played a role in their development, is a truly satisfying experience.

Read Olaf's story

Image

If you enjoy solving problems, taking responsibility and working on projects where no two days are the same, you will find plenty of opportunities here.

Read Jaenet's story

Image

Olaf Crebolder, Installation Engineer

Witnessing the successful execution of these projects, knowing that I played a role in their development, is a truly satisfying experience.

Read Olaf's story

Image

Application process