Credit Control Officer

Nexeo

Belgique

Sur place

EUR 45 000 - 75 000

Plein temps

14 jours+

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Résumé du poste

Nexeo in Brussels is seeking a Credit Operations & Control Officer to support a banking client with day-to-day operational and control activities around Professional and Individual Credits.

Ideal candidates have 2+ years in banking operations, with knowledge of professional loans, operational risk monitoring and strong MS Office skills; experience with front-end and back-end banking processes is a plus. Fluency in Dutch/French/English preferred.

Qualifications

2+ years of relevant professional experience in banking, credit operations or financial services.
Good knowledge of Professional Loans / Professional Credits.
Experience in control execution and operational risk monitoring.
Strong interest in finance, banking products and credit processes.
Understanding of both front-end and back-end banking processes.
Experience in daily banking activities within a banking environment is a strong plus.
Bachelor’s or Master’s degree in Finance, Economics, Business, Banking or a related field.

Responsabilités

Provide day-to-day operational support and control activities for Professional and Individual Credits.
Monitor credit-related processes and ensure activities are performed accurately and in accordance with procedures.
Support both front-end and back-end processes related to daily banking and credit activities.
Ensure operational continuity and contribute to customer satisfaction.
Execute and monitor operational controls within the departments in scope.
Identify operational risks, anomalies and control weaknesses.
Document and report control results to relevant stakeholders.
Discuss negative control results with business partners and agree on action plans.
Follow up on identified actions and ensure proper resolution.
Manage and follow up on operational issues and incidents.
Analyze problems, identify root causes and coordinate solutions.
Prepare regular and ad hoc operational reporting.
Provide feedback on control results, risks and actions.
Act as a point of contact for internal and external clients.
Collaborate with business partners and operational teams.
Contribute to process improvement initiatives.

Connaissances

Credit operations experience

Operational risk monitoring

Front-end & back-end banking processes

Customer-focused communication

MS Office

Banking IT tools

Formation

Bachelor’s or Master’s degree in Finance/Economics/Business/Banking

Outils

Banking IT tools

Data analysis tools

Description du poste

Nexeo is currently looking for a Credit Operations & Control Officer to join the team of one of our banking clients in Brussels.

You will be responsible for providing day-to-day operational support and control activities related to Professional and Individual Credits, ensuring operational continuity, risk control and high-quality service to internal and external clients.

This is a great opportunity for someone with experience in professional lending, banking operations, credit processes and operational controls, who is comfortable working in a dynamic and regulated banking environment.

? Your Responsibilities

Credit Operations & Daily Support

Ensure day-to-day operational support and control activities related to Professional and Individual Credits.
Monitor credit-related processes and ensure activities are performed accurately and in accordance with defined procedures.
Support both front-end and back-end processes related to daily banking and credit activities.
Ensure operational continuity and contribute to maintaining a high level of customer satisfaction.

Controls & Operational Risk

Execute and monitor operational controls within the departments in scope.
Identify operational risks, anomalies and control weaknesses.
Document and report control results to relevant business stakeholders.
Discuss negative control results with business partners and agree on appropriate action plans and remediation measures.
Follow up on identified actions and ensure proper resolution.

Issue Management & Reporting

Manage and follow up on operational issues and incidents.
Analyze problems, identify root causes and coordinate appropriate solutions.
Prepare regular and ad hoc operational reporting.
Provide clear feedback on control results, risks, issues and action plans.

Stakeholder & Client Management

Act as a point of contact for internal and external clients.
Collaborate closely with business partners, operational teams and other stakeholders.
Communicate findings and recommendations in a clear and diplomatic manner.
Contribute to maintaining strong service quality and customer satisfaction.

Project Support

Provide ad hoc support to projects and process improvement initiatives.
Contribute to the implementation of new processes, controls and operational procedures.
Identify opportunities to improve efficiency, quality and operational risk management.

? Your Profile

2+ years of relevant professional experience in banking, credit operations, financial services or a related environment.
Good knowledge of Professional Loans / Professional Credits.
Experience in control execution and operational risk monitoring.
Strong interest in finance, banking products and credit processes.
Understanding of both front-end and back-end banking processes.
Experience in daily banking activities within a banking environment is a strong plus.
Bachelor’s or Master’s degree in Finance, Economics, Business, Banking or a related field.