Commercial Sales Employee

Umicore Group; Brussel Hoofdstad; On-site; EUR 60,000 - 80,000; Full time

Job summary

Umicore Group in Brussels is seeking a Commercial Sales Employee to manage orders, documentation, payments, and process support, coordinating with customers and internal stakeholders to ensure high customer satisfaction.

You will maintain master data in SAP (COP, UMP, EWM), process orders, monitor contractual obligations and support month-end activities. Fluency in English required; Dutch or French a plus.

Qualifications

• 5 years of multi-disciplinary experience in commercial operations, order management, logistics or similar field.
• Experience with SAP COP, UMP and EWM modules; strong data validation skills.
• Fluency in English required; Dutch or French is a plus.

Responsibilities

• Follow up and ensure correct administration through purchase, sales and order processes.
• Maintain accurate customer, material, and plant master data in SAP.
• Process and register customer orders in SAP with approvals.
• Apply metal hedging and fixation activities in the system.
• Collaborate with internal functions and monitor contractual obligations.
• Support month-end activities, reporting and data validation.
• Identify risks and improvement opportunities to enhance efficiency and customer experience.
• Provide backup support to team members as needed.

Skills

Customer-focused

Stakeholder management

Analytical mindset

Team player

Attention to detail

Tools

SAP COP

SAP UMP

SAP EWM

Microsoft Office 365

Job description

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Battery Materials Solutions

Umicore’s battery materials solutions are delivering the future of electric mobility. We improve safety, enable faster charging and boost the range and durability of batteries. But our innovation does not stop there.We offer our customers industry leading battery recycling solutions for critical metals like cobalt, nickel, lithium and copper.To deliver a circular and sustainable battery materials value chain, we cannot stand still. Solving complex mobility challenges demands ambitious thinking and continuous innovation. This is where you come in.

Your Key Accountabilities

As a Commercial Sales Employee, you will manage key commercial and operational activities, ensuring smooth execution of customer orders, compliance requirements, reporting, and administrative processes. You will focus on order management, documentation, payments, and process support and will be working closely with customers and internal stakeholders across functions, acting as a central point of coordination to ensure a high level of customer satisfaction. This position is based in the Brussels office.

You will:

• Follow up and ensure correct and accurate administration during the entire purchase, sales and commercial processes involving follow up of process orders, invoices, contractual compliances, stocks, shipments.
• Maintain accurate customer, material, and plant master data in SAP (COP, UMP, EWM).
• Process and register customer orders in SAP while ensuring all requirements and approvals are met.
• Apply metal hedging and fixation activities in the system.
• Collaborate closely with other internal functions.
• Monitor contractual obligations, customer complaints, and compliance requirements, escalating issues when needed.
• Support month-end activities, reporting, and data validation.
• Identify risks, process gaps, and improvement opportunities to enhance efficiency and customer experience.
• Provide backup support to team members when required.

Who we are looking for

• 5 years of multi-disciplinary experience in areas such as commercial operations, order management, logistics, sales support, or a similar field.
• Practical experience working with SAP (ideally including COP, UMP, and EWM modules) and Microsoft Office 365.
• Strong attention to detail with the ability to review and validate data and processes when needed.
• Analytical mindset and confidence working in a dynamic, international environment.
• Excellent communication and stakeholder management skills, with the ability to collaborate across multiple functions.
• Customer-focused and solution-oriented approach.
• Team player with a proactive and collaborative attitude.
• Ability to handle confidential information with discretion.
• Fluency in English is required. Dutch or French are nice to have.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?