Cloud Agent: Launch Your Azure Career + Company Car

Arxus; Kontich; Vor Ort; EUR 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training & certifications

Company car

Meal allowance

Hospitalization & group insurance

12 ADV days

Cronos Care benefits

Team events

Zusammenfassung

Arxus is seeking a Cloud Agent in Belgium to be the first point of contact for customers, solve technical issues, and ensure cloud environments run smoothly. You will gain hands-on experience with Microsoft Azure and grow within the cloud domain.

You’ll handle customer cases, monitor environments, and contribute to onboarding new colleagues. The role may include occasional on-site support and opportunities for training and certifications.

Qualifikationen

• Degree in IT or first IT support/helpdesk experience.
• Basic knowledge of Microsoft Azure and interest in cloud tech.
• Analytical and problem-solving mindset.
• Customer-focused approach with strong communication skills.
• Proactive attitude and willingness to learn.
• Fluency in Dutch and English.

Aufgaben

• Follow up on customer cases from request to resolution.
• Analyze alerts related to CPU, memory, disk usage, and monitoring.
• Manage DNS records and SSL certificates.
• Be the first point of contact for customers and answer technical questions.
• Monitor environments and proactively follow up on issues.
• Test new releases of the Arxus Portal and ServiceNow.
• Support the technical onboarding of new colleagues.
• Occasionally provide on-site support to customers.

Kenntnisse

IT basics

Azure basics

Analytical mindset

Customer focus

Communication skills

Proactive learning

Dutch & English fluency

Ausbildung

Degree in IT or IT support experience

Tools

Microsoft Azure

Jobbeschreibung

Arxus is seeking a Cloud Agent in Belgium to be the first point of contact for customers, solve technical issues, and ensure cloud environments run smoothly. You will gain hands-on experience with Microsoft Azure and grow within the cloud domain.

You’ll handle customer cases, monitor environments, and contribute to onboarding new colleagues. The role may include occasional on-site support and opportunities for training and certifications.