Client Officer|Consumer & Retail

Cegeka; Belgique; Hybrid; EUR 65,000 - 85,000; Full time

Benefits offered by this job

Top Employer

Flexible hours

Hybrid work model

Mobility budget

Meal vouchers

Insurance & benefits

Laptop & devices

Job summary

Cegeka is seeking a Client Officer for Consumer & Retail in Belgium. You will nurture existing client relationships and proactively create new business opportunities, connecting client needs with Cegeka's tech solutions.

The role supports both payroll and freelance options and can be based anywhere in Belgium. You will collaborate with sales, delivery and service teams, manage opportunities, and contribute to a healthy commercial pipeline while staying informed about market trends in Consumer &

Qualifications

• Bachelor's degree and initial commercial/business development experience.
• Experience with Consumer & Retail industry or existing network within the market.
• Client-oriented with talent for spotting commercial opportunities.
• Fluent in Dutch and English; French is a plus.

Responsibilities

• Build and strengthen relationships with existing clients in Consumer & Retail.
• Proactively approach new prospects and expand your professional network.
• Identify client needs and translate them into concrete actions.
• Develop new business opportunities by connecting challenges with Cegeka's solutions.
• Coordinate client questions and opportunities with sales, delivery and service teams.
• Prepare and follow up client meetings with clear commitments.
• Contribute to account plans and maintain a healthy commercial pipeline.
• Stay informed about market developments and translate insights into opportunities.
• Keep client and opportunity information accurate and up to date.

Skills

Client relations

Business development

English & Dutch

Education

Bachelor's degree

Job description

Build strong client relationships and create new opportunities within Consumer & Retail.Are you commercially driven, proactive and eager to build strong client relationships? As a Client Officer for Consumer & Retail at Cegeka, you develop relationships with existing clients while actively creating new business opportunities with organisations operating within the Consumer & Retail industry.You stay close to your clients, understand their business needs and connect them with the right expertise within Cegeka. At the same time, you actively approach new prospects, expand your network within the Consumer & Retail ecosystem and identify opportunities where Cegeka can make a difference.In this role, you combine relationship building with business development and contribute directly to Cegeka’s sustainable commercial growth within the Consumer & Retail market.The position is available for both payroll employees and freelancers and can be based anywhere in Belgium.

• Build and strengthen relationships with existing clients within the Consumer & Retail industry and develop a strong understanding of their business needs and priorities.
• Proactively approach new Consumer & Retail prospects, open doors and expand your professional network within the industry.
• Identify client needs, commercial opportunities and potential risks and translate them into concrete actions.
• Explore and develop new business opportunities by connecting Consumer & Retail challenges with Cegeka's solutions, services and expertise.
• Coordinate client questions and commercial opportunities with sales, delivery, service teams and other Cegeka experts.
• Prepare and follow up client meetings, ensuring commitments, actions and opportunities are properly managed.
• Contribute to account plans, client retention and the development of a healthy commercial pipeline within Consumer & Retail.
• Stay informed about developments and trends within the Consumer & Retail market and use these insights to identify relevant opportunities.
• Keep client and opportunity information accurate and up to date.

What you need to succeed:

• You hold a Bachelor's degree and have already gained your first professional experience in a commercial, business development or client-facing role.
• You have initial commercial experience working with clients within the Consumer & Retail industry, or have already built a relevant network within this market.
• You are client-oriented and have a natural talent for building relationships and spotting commercial opportunities.
• You enjoy approaching new prospects, opening doors and expanding your professional network.
• You are comfortable developing both existing accounts and new commercial opportunities.
• You are entrepreneurial, proactive and results-driven, with a strong sense of ownership.
• You are well organised, follow through on commitments and enjoy working with different teams and stakeholders.
• You are eager to deepen your knowledge of technology and Cegeka's solutions and services and translate this into value for Consumer & Retail clients.
• You communicate fluently in Dutch and English. French is a plus.
• You are based in Belgium and are comfortable working at client locations, Cegeka offices and from home.

What are we offering:

• We ask a lot of you and your talents. Fortunately, you get a lot in return! Alongside experience and ambition, we believe skills and character are essential. Cegeka continuously invests in talent management so that all employees can reach their full potential.
• You will be joining a true Top Employer.
• Year after year, Whitelane Research confirms Cegeka's position as a reliable and leading IT services partner. In 2026, we achieved first place in Security Services for the fourth consecutive year, and a shared second place in both Cloud & Infrastructure Services and Network & Connectivity.
• We use a framework aimed at fair compensation, ensuring employees are paid based on their role, experience, and performance, regardless of gender or other non-job-related characteristics. An electric car with charge card or a mobility budget, meal vouchers, eco vouchers, an interesting group and hospitalization insurance, a mobile phone subscription, a fixed expense allowance, a powerful laptop and the option to give your salary package your own accent thanks to our Flex Reward Plan Flexible working hours and a nice work/life balance.
• A top team: in which new fresh ideas and initiatives are always welcome! Team events, happy hours and and our legendary company party are also part of this. Continuous learning: knowledge sharing meetings, participation in conferences and external training. Knowledge sharing and learning are key! Depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths.
• We value sustainability by pursuing carbon neutrality with the electrification of our fleet and an environmentally friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard.
• Would you like to join us as a freelancer? No problem! We offer a competitive daily rate along with a wide range of benefits.

Market-compliant salary with attractive extra benefits.

Flexible working hours supporting your work/life balance.

Career growth with horizontal and vertical development paths.

Hybrid work model blending office and remote work efficiently.

Personal guidance from managers, coaches, and sparring partners.

ESG: lower emissions, foster inclusion and drive sustainability in IT.

Cegeka proudly holds the Top Employer certificate.

Team events, happy hours, sports events, and epic company festival.