CLIENT ADVISOR - KNOKKE - FULL TIME

Louis Vuitton; Knokke; On-site; EUR 28,000 - 42,000; Full time

Job summary

Louis Vuitton in Knokke, Belgium seeks a Client Advisor to represent the Brand and deliver an exceptional client experience across all product categories. You will identify client needs and build lasting relationships, working with store management to hit sales goals while upholding brand standards and teamwork.

Fluent Dutch and English are required; knowledge of another language is a plus. This is a retail, on-site role at the Knokke store.

Qualifications

• Passion for Louis Vuitton and client experiences.
• Proactive and commercial mindset with excellent interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Strong command of Dutch and English; other languages are a plus.
• Detail-oriented and organized with a professional attitude.
• Collaborative team player contributing to store objectives.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships using clienteling tools.
• Learn and master Brand and product knowledge and maintain Brand standards.
• Follow Louis Vuitton policies and store procedures.

Skills

Brand ambassador

Clienteling

Sales-driven

Dutch & English

Interpersonal skills

Team player

Job description

About The Job

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.

Job Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Strong command of Dutch and English (other language is a plus)

Additional Information

• Location: Louis Vuitton Store in Knokke, Belgium

Recruitment Steps

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process. There will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).

Reference LVM34521