Client Advisor - Seasonal Support - Full Time Brussels

LVMH; Brussel Hoofdstad; On-site; EUR 20,000 - 27,000; Full time

Job summary

Louis Vuitton Brussels is seeking a Seasonal Client Advisor to support the store in Brussels during the holiday peak. Availability from November through December is required, including peak hours around Christmas and New Year’s Eve.

You will welcome clients, advise across all product categories, and build long-term relationships to drive sales. As an ambassador of the Brand, you will stay informed on brand and product knowledge, maintain grooming standards, and collaborate with the store team to

Qualifications

• Passion for the Brand and client experiences.
• Proactive and commercial mindset with excellent interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented and organized.
• Professional attitude and team player.
• Strong command of French and/or Dutch and English.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships, leveraging clienteling tools.
• Participate in all activities contributing to store objectives as a team.
• Learn and master Brand and product knowledge.
• Respect Louis Vuitton Brand standards in grooming and behavior.
• Follow the company’s policies and procedures.

Skills

Brand passion

Client-centric mindset

Interpersonal skills

Multi-tasking

Detail-oriented

Team player

Language skills: French/Dutch/English

Job description

Client Advisor - Seasonal Support - Full Time Brussels

Availability required from November through the end of December, including peak hours during the Christmas and New Year's Eve week.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsabilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Strong command of French and/or Dutch and English

Additional information

• Location: Louis Vuitton Store in Brussels, Belgium

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).