Claims Specialist

AXIS Capital; Brussel; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Medical plans for you and family

Retirement plan

Tuition reimbursement

Paid vacation and wellbeing days

Job summary

AXIS Capital is seeking an Aviation Claims Handler in Brussels to manage complex claims in aviation insurance. You will examine, resolve, and administer reserves and payments while coordinating with surveyors, brokers, and lawyers across local and international insureds.

This role emphasizes high-quality claims handling and proactive communication with stakeholders. The position requires fluency in Dutch, English, and French (CEFR C) and a strong interest in aviation, with in-house training and

Qualifications

• Strong interest in aviation with a willingness to learn the sector.
• Languages: Dutch, English, French (CEFR Level C).
• Excellent administration and attention to policy coverage.
• Able to prioritise, structure and communicate clearly to clients and brokers.

Responsibilities

• Handle Hull and Liability claims and assess related reserves and payments.
• Assess general, passenger, corporate and product liability for insureds.
• Ensure timely resolution of claims in coordination with involved parties.

Skills

Aviation insurance

Claims handling

Multilingual (Dutch, English, French)

Education

Legal degree

Insurance degree

Relevant degree

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Aviation Claims Handler

How does this role contribute to our collective success? AXIS is a multinational insurance company with a focus on aviation insurance. For our Claims Department we are looking for a passionate aviation claims handler to handle a variety of losses located here and across the world. A high quality of claims handling is critical to AXIS’ reputation and is a key differentiating factor for us in the highly competitive insurance markets. You will have a unique role and as a claims handler contribute directly to AXIS’ performance in this area and will be very visible in the team.

What will you do in this role?

You will mainly be responsible for the examination and resolving of claims and accurately administer file reserves and payments. You will deal with our different local and international insureds in the aviation sector (private owners, commercial operators, manufacturers, ground handlers, flying clubs etc.) through surveyors, lawyers and brokers. In your job you will concentrate on the following tasks:

• Handling Hull and Liability claims (material damages to planes, personal injuries, third party damages)
• Assessing the general liability, passenger liability, corporate, product liability of insureds in connection with losses.
• Ensuring the timely resolution of claims in coordination with involved parties
• Verifying and analysing expert and legal reports
• Maintaining, updating and following up on claims files
• Pro-actively communicating developments and outcomes to all key internal and external stakeholders
• Initiating claims payment
• Ensuring overall satisfaction of the broker and client and a fair claim settlement

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• Strong interest in aviation and a desire to learn about the sector
• Languages: Dutch, English, French (CEFR Level C)
• Personal characteristics: Excellent administration skills, attention to policy coverage, structure & detail Likes to communicate and present arguments to clients and brokers precisely Able to prioritise & be organised Professional with a service-minded attitude

What we prefer you to have

• Education: Legal degree, Insurance degree, or job relevant degree
• Career level: Some existing experience in a claims department (non-life), in an insurance company, or brokerage firm
• German proficiency and strong English proficiency would be an asset

Role Factors

In this role, you will receive in-house training. You will be required to work some days per week in our Brussels office. You will be based in our new, hybrid and highly modern workplace.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans covering you and your family, health and wellness programs, retirement plan, tuition reimbursement, additional time-off and wellbeing days beside annual leave, and much more. Rewarding. Challenging. Meaningful. We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you.

At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company. We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.