Campaign Expert

Rhox; Brussel; On-site; EUR 60,000 - 90,000; Full time

Job summary

Rhox is seeking a senior campaign expert to design and optimize complex customer journeys using Adobe Campaign. You will translate commercial ideas into audiences and automated journeys, leveraging SQL campaigns and working with intricate data.

You will build targeted campaigns, improve workflow efficiency, and collaborate with stakeholders on next-best-offer strategies while sharing expertise with colleagues.

Qualifications

• Six+ years of relevant experience in marketing automation.
• At least two years with Adobe Campaign or similar platforms.
• SQL skills to read and modify campaign code.
• Experience building complex customer journeys and campaign workflows.
• Knowledge of marketing strategies including customer journeys and next best offer.
• Analytical thinking, creative problem-solving and a structured approach to work.
• Clear communication, networking and negotiation skills.
• Proactive collaboration to gather input from colleagues and stakeholders.
• Attention to detail when preparing campaigns delivered to customers.

Responsibilities

• Build campaign targeting and workflows from existing SQL-based campaigns.
• Improve workflow efficiency and personalise customer journeys.
• Co-develop customer journeys and next best offer strategies with stakeholders.
• Review existing campaigns and best practices with colleagues.
• Share Adobe Campaign expertise to support colleagues' learning.
• Plan workload in collaboration with your manager.

Skills

6+ years experience

SQL

Campaign journeys

Marketing automation

Analytical thinking

Communication skills

Collaboration

Attention to detail

Data structures

Tools

Adobe Campaign

Job description

We're looking for a senior campaign expert to build complex customer journeys and workflows in Adobe Campaign. You'll turn commercial ideas into audiences and automated journeys, using existing SQL campaigns and working with complex data.

What you'll do

• Build campaign targeting and workflows from existing SQL-based campaigns.


• Improve workflow efficiency and personalise customer journeys.


• Co-develop customer journeys and next best offer strategies with stakeholders.


• Review existing campaigns and best practices with colleagues.


• Share Adobe Campaign expertise to support colleagues' transition and learning.


• Plan your workload in collaboration with your manager.

What you bring

• At least six years of relevant experience.


• At least two years using Adobe Campaign or similar marketing automation platforms.


• SQL skills to understand and work with existing campaign code.


• Experience building complex customer journeys and campaign workflows.


• Knowledge of marketing strategies, including customer journeys and next best offer.


• Analytical thinking, creative problem-solving and a structured approach to work.


• Clear communication, networking and negotiation skills.


• Proactive collaboration to gather input from colleagues and stakeholders.


• Attention to detail when preparing campaigns delivered directly to customers.


• Ability to understand complex data structures quickly.


• Dutch or French, C1.


• English, C1.

Nice to have

• Knowledge of campaign targeting.


• Familiarity with data structures.


• Understanding French if your first language is Dutch, or vice versa.