Business Process Consultant

Capco; Brussel Hoofdstad; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

Ongoing Learning & Development

Hybrid Work Environment

Work-Life Harmony

Flat Hierarchies

Job summary

A leading consulting firm in Brussels is looking for a Business Process Consultant to drive impactful change for clients in the banking sector. The role involves leading problem-solving initiatives, collaborating with stakeholders, and enhancing business processes. Candidates should have 1-5 years of experience in business process analysis, strong process mapping skills, and excellent communication abilities. Benefits include competitive compensation, ongoing learning opportunities, and a hybrid work environment.

Qualifications

• 1-5 years of experience in a similar consulting role.
• Strong expertise in process mapping and familiarity with BPM tools.
• Ability to simplify and present complex processes.
• Excellent liaison between business stakeholders and users.

Responsibilities

• Lead problem-solving to address client challenges.
• Collaborate with stakeholders to define requirements.
• Oversee project goals and deliverables.
• Bridge business and technology for seamless collaboration across projects.
• Define testing objectives and oversee testing, financing, scoping and estimations.

Skills

Business Process Analysis

Process Mapping

Excellent Communication

Communication Skills

Tools

Visio

ARIS

Job description

Join Capco – Build the Future of Financial Services

At Capco, we believe in being more than just consultants – we are active participants who drive transformation in the global financial services industry. Here, you won't just build your career, but shape the future of the banking sector. We foster a unique environment where our forward-thinking, passionate experts are empowered to innovate and collaborate, solving some of the industry's most complex challenges. We work hand-in-hand with clients in areas such as Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth & Investment Management to drive meaningful change and seize opportunities. Ready to make an impact? Learn more at capco.com.

At Capco, we encourage you to own your career path. We’re looking for high‑performing individuals who are driven to reach their full potential and take their expertise to the next level. Now’s the time to start writing the next chapter of your professional story with us. We are looking for a Business Process Consultant to become part of our innovative team within Banking & Financial Services.

About the Role: Business Process Consultant

As a Business Process Consultant at Capco, you will play a key role in driving impactful change for our clients. You will have the opportunity to work with leading global banks and financial institutions to define, analyze, and optimize business processes that help organizations remain agile and competitive.

What You'll Be Doing

• Lead Problem Solving: Use your expertise to address client challenges and identify solutions to enhance business processes.
• Collaborate: Work as a Project Manager or interface with stakeholders and business users to scope, analyze, and define functional and business requirements. Drive
• Direction & Oversight: Set project goals and direction, oversee progress, and ensure the delivery of high‑impact deliverables.
• Bridge Business & Technology: Act as the connection between business teams and technical teams, ensuring seamless collaboration across projects.
• Manage Testing & Delivery: Define testing objectives, collaborate with testing teams, and oversee project financials, scoping, and estimations.

What We're Looking For

We’re seeking professionals who are proactive, adaptable, and thrive in a fast‑paced environment. If you have some or all of the following credentials, we’d love to hear from you!

Must‑Have Skills and Qualities

• Experience in Business Process Analysis: Between 1–5 years of experience working in a similar consulting role.
• Strong Process Mapping Skills: Expertise in process mapping and familiarity with Business Process Management (BPM) tools like Visio or ARIS.
• Analytical Creativity: Able to effectively simplify, analyze, and present complex processes in a clear and impactful way.
• Excellent Communication Skills: Liaise confidently between business stakeholders and users while keeping everyone aligned.

Additional Skills (a Plus, but Not Required)

• Proficiency in Lean Six Sigma, Agile methodologies, and Change Management practices.
• A good understanding of Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies.
• Business experience in the Financial Services sector, especially in Banking or Payments.
• Language proficiency: English, with skills in French and/or Dutch.

Why Choose Capco?

When you join Capco, you’re signing up for more than just a job – you’re becoming part of a diverse, inclusive, and innovative community that celebrates success and rewards talent. Here are just a few of the highlights of working with us:

• Competitive Compensation: We offer an attractive package including a company car or green mobility budget, net allowances, end‑of‑year bonuses, health insurance, mobile phone, laptop, and meal vouchers.
• Ongoing Learning & Development: Access industry‑leading training platforms, in‑person and virtual instructors, and our global network of experts to support your growth.
• Hybrid Work Environment: Enjoy the flexibility of a blended on‑site and remote work setup.
• Work‑Life Harmony: We strive to achieve a balanced, supportive work environment that empowers you to succeed both personally and professionally.
• Flat Hierarchies: Work in a non‑hierarchical setting where you are encouraged to challenge the status quo and speak directly with senior leaders and clients. At Capco, your ideas matter, and your contribution fuels meaningful change in a competitive market.

Ready to Reimagine Your Career?

If this sounds like the challenge you’ve been waiting for and you’re eager to own your career, we would love to hear from you! Take the first step and apply now at capco.com/careers. Let’s innovate together. The Future is Now at Capco.

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