Business Change Manager (Senior)

Rhox; Brussel; On-site; EUR 90,000 - 120,000; Full time

Job summary

Rhox is seeking a senior business change manager to guide HRIS adoption and lead the rollout of digital tools for field employees. You will partner with HR, IT and operations to ensure seamless uptake and user buy-in.

You will coach project managers on change delivery, map stakeholders, craft change narratives and deliver engagement activities through communications, training and workshops. You will measure adoption and refine activities to embed lasting change.

Qualifications

• At least seven years of experience in change management.
• Current or previous ADKAR/Prosci certification.
• Proven experience in highly regulated public environments.
• Experience across at least three different sectors.
• Change management experience introducing and positioning new departments and teams.
• Experience supporting HRIS implementations through change management.
• Experience with both operators and digital or administrative employees.
• Experience reporting across multiple organisational levels.
• French (C1).
• Dutch (C1).

Responsibilities

• Coach team, programme and project managers on change delivery.
• Map affected stakeholders and assess the impact of proposed changes.
• Develop change narratives and plans to build engagement and adoption.
• Deliver change activities through communications, training and workshops.
• Measure adoption and adjust change activities where needed.
• Help establish a central change management function and lasting change practices.

Skills

Change management

ADKAR/Prosci

Stakeholder mapping

Communication

Training delivery

Workshop facilitation

Adoption measurement

HRIS changes

French

Dutch

English

Power BI

Excel

Tools

Power BI

Excel

Job description

We're looking for a senior business change manager to guide HRIS adoption, introduce digital tools for field employees and support the launch of a new department. The work combines project change delivery (70%) with developing change management practices and culture (30%).

What you'll do

• Coach team, programme and project managers on change delivery.
• Map affected stakeholders and assess the impact of proposed changes.
• Develop change narratives and plans to build engagement and adoption.
• Deliver change activities through communications, training and workshops.
• Measure adoption and adjust change activities where needed.
• Help establish a central change management function and lasting change practices.

What you bring

• At least seven years of experience in change management.
• Current or previous ADKAR/Prosci certification.
• Proven experience in highly regulated public environments.
• Experience across at least three different sectors.
• Change management experience introducing and positioning new departments and teams.
• Experience supporting HRIS implementations through change management.
• Experience with both operators and digital or administrative employees.
• Experience reporting across multiple organisational levels.
• French (C1).
• Dutch (C1).

Nice to have

• English (C1).
• Excel and Power BI.
• Experience in HR and business process optimisation.
• Experience establishing and implementing a central change management function.
• Experience managing resistance to change in complex projects.
• Energy sector experience.
• Knowledge of Kotter’s model and Lewin’s model.
• Project management experience and knowledge of Agile principles.