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Familiehulp is seeking a Business Analyst to translate HR requirements into validated functional specifications for an HR tool implementation. You will map AS-IS and TO-BE processes, document workflows, and support test scenarios and user documentation, coordinating with HR, payroll and operations.
The role emphasizes process optimization, standardization, and stakeholder engagement, with workshops to collect needs and ensure clear, implementable requirements for the project.
ABOUT US Familiehulp is a leading Flemish healthcare provider that offers support at every stage of life, with the aim of improving the quality of life at home. They are active in childcare, family care, maternity care, domestic help (with service vouchers) and elderly care. FUNCTION The Business Analyst translates the functional needs of the HR organization and related stakeholders into concrete, validated business requirements and process descriptions to support the implementation of an integrated HR tool. The focus of this role is on operational and tactical needs, process optimization and standardization, and developing functional specifications for implementation. The Business Analyst does not design a target architecture and does not develop a technical solution, but ensures that the Business Architect and Solution Architect are correctly fed with clear and validated requirements. The Business Analyst maps existing HR processes within both soft HR and hard HR, identifies inefficiencies, compliance risks and bottlenecks, and documents processes, roles, systems used and data sources. You then collect and structure business requirements through workshops and interviews and translate these into functional requirements, user stories and acceptance criteria. You develop detailed TO-BE process flows at operational level, monitor coordination between HR, payroll, finance, operations and other stakeholders involved and support the functional preparation of an HR system implementation. You will also assist with test scenarios, validation criteria, UAT guidance and user documentation. Van de Business Analist wordt verwacht dat hij of zij minimaal AS-IS procesdocumentatie, TO-BE procesbeschrijvingen, een business requirements document of backlog, user stories met acceptatiecriteria, functionele specificaties, stakeholder- en validatiedocumentatie, testscenario’s en gebruikersdocumentatie oplevert. The output must be concrete, validated and usable for the preparation of implementation and for further coordination with architecture and project management, without creating overlap with the role of Business Architect or Solution Architect. The advice must be completely independent and may not be part of, nor affiliated with, a social secretariat, reseller, implementation partner or sublicense holder. This mission is extendable subject to customer approval.