Business Analyst Application Mobile - STIB-MIVB

Adjugo; Brussel; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

STIB-MIVB in Brussels seeks a Senior Business Analyst for Mobile applications to map end-to-end user journeys, convert business needs into detailed journeys and stories, and maintain traceability across screens, tests, and Epics.

You will work closely with UX/UI designers and development teams, contribute to Agile refinements, and support QA/UAT with robust functional documentation in Confluence and collaboration across stakeholders.

Qualifications

• Expert Digital Business Analyst capable of structuring complex problems.
• Expertise in handling complex mobile projects and transformation.
• Advanced skill in writing functional specifications and backlog artifacts.
• Ability to map end-to-end User Journeys and ensure traceability.

Responsabilités

• Gather business user needs and clarify objectives.
• Identify journey variants and edge cases for complex mobile apps.
• Structure complete functional traceability between needs, journeys, and tests.
• Collaborate with UX/UI designers and technical teams in Agile refinements.
• Prepare Epics, User Stories, and Acceptance Criteria for backlog grooming.

Connaissances

Expert Digital Business Analyst

Expert complex mobile projects

Expert functional specification

Backlog structuring

Advanced User Journeys

Advanced User Stories

Advanced edge case management

Team collaboration

Stakeholder communication

UX/UI workshop participation

QA/UAT support

Outils

Confluence

Draw.io

Description du poste

Business Analyst Application Mobile - STIB-MIVB

Dates: 2026-09-11 — 2026-11-11

Arrangements: Full-time, hybrid, 2 to 3 days per week on site

You join STIB-MIVB's Business Solutions department and report to the Build & Transform Manager. The team analyzes, prepares, and executes the department's IT projects. This assignment is part of the complete redesign of the STIB mobile application. You play a central role between business needs, user experience, design, and development.

You structure end-to-end User Journeys and transform business needs into detailed journeys, features, screens, User Stories, and Acceptance Criteria. You identify variants, exceptions, error cases, offline scenarios, real-time dependencies, and accessibility needs. You also prepare the functional elements required by UX/UI Designers. Full traceability must be maintained between needs, journeys, screens, stories, and tests.

You manage and prepare the backlog, collaborate with technical teams, and participate in UX/UI workshops and Agile refinements. You support QA/UAT teams and maintain functional documentation in Confluence. The role requires strong rigor, structured analytical capability, and effective communication with a wide range of stakeholders. The objective is to give UX/UI and development teams a clear framework that enables unambiguous implementation.

Responsibilities

• Gather business user needs
• Challenge requests clarify objectives
• Identify complex pain points
• Break down journey steps
• Identify journey variants

Must Have

• Expert Digital Business Analyst
• Expert complex mobile projects
• Expert functional specification writing
• Expert complex backlog structuring
• Advanced User Journeys
• Advanced User Stories
• Advanced edge case management

Nice to Have

• Public transport experience
• Technical problem diagnosis
• Public transport applications
• Accessibility PMR awareness
• Design System experience
• Real-time API experience
• Advanced AI tool usage

Additional Responsibilities

• Identify journey exceptions
• Identify offline scenarios
• Identify accessibility PMR needs
• Ensure critical journey coverage
• Structure complete functional traceability
• Maintain complete functional traceability
• Describe functional behaviors
• Define empty states
• Define offline states
• Collaborate with UX/UI designers
• Write Epics User Stories
• Define Acceptance Criteria
• Prepare Agile refinements
• Maintain actionable backlog
• Collaborate with technical teams
• Clarify expected behaviours
• Participate UX/UI workshops
• Support QA/UAT teams
• Structure functional repositories
• Trace needs and journeys
• Trace screens and stories
• Trace stories and tests
• Produce functional mapping
• Produce Screen Inventory
• Produce Epics
• Produce User Stories
• Produce Acceptance Criteria
• Produce traceability matrices
• Expert-level Digital Business Analyst capability
• Expert-level experience with complex mobile projects
• Expert-level functional specification writing
• Strong organizational capability
• Ability to structure complex problems
• High attention to detail
• Ability to communicate with business, UX, developers, management, and suppliers
• Ability to simplify complex subjects
• Strong analytical capability
• Proactive identification of inconsistencies
• Systemic thinking
• Ability to work in cross-functional environmentsWorkshop facilitation
• Team spirit
• Pragmatic approach
• Ability to propose concrete solutions
• User and delivery orientation
• Dutch or French at native or bilingual proficiency
• English at professional working proficiency

Technical skills - mandatory

• Advanced edge case and critical scenario management
• Advanced Screen Mapping
• Expert complex backlog structuring
• Advanced User Journeys
• Advanced User Stories
• Advanced Wireflows

Tools - mandatory

• Advanced Confluence
• Advanced Draw.io

Preferred requirements

• Practical experience in the public transport sector
• Degree in IT
• Experience with real-time applications
• Experience diagnosing and resolving technical problems, particularly in migration projects
• Experience with public transport applications
• Accessibility / PMR awareness
• Design System experience
• Experience with real-time APIs
• Advanced use of AI tools in product delivery