Business Analyst - AI Projects H/F/X

Actiris; Brussel Hoofdstad; Hybride; EUR 42 000 - 64 000; Plein temps

Résumé du poste

SailPeak in Brussels is seeking a Business Analyst with 2-4 years of experience to work on AI-related projects for banking and financial services clients. You will translate the product roadmap into clear requirements and act as a bridge between business and AI/tech teams.

Join a growing team, contribute to AI-powered process improvements, and help define KPIs and adoption metrics while collaborating with stakeholders and delivering value.

Qualifications

• 2-4 years of experience as a Business Analyst.
• Experience deploying and scaling AI solutions (e.g., chatbots, digital assistants).
• Strong requirements gathering, process mapping, and gap analysis.
• Excellent stakeholder management and communication skills.

Responsabilités

• Translate the product roadmap into clear business requirements, user stories, and functional specs.
• Bridge between business and AI/tech teams to ensure alignment and delivery.
• Document and optimize processes, workflows, and specs, identifying automation and AI opportunities.
• Improve business processes by proposing AI-powered solutions (chatbots, digital assistants, intelligent agents).
• Collaborate with stakeholders to align priorities, manage expectations, and track progress.
• Support testing, rollout, and adoption of new digital and AI-enabled solutions.
• Provide insights and reporting on performance, KPIs, and adoption metrics to guide decisions.

Connaissances

Requirements gathering

Process mapping

Gap analysis

Stakeholder management

Communication

Agile / Scrum

AI deployment

Description du poste

About SailPeak

At Sailpeak, we are a Brussels-based consulting firm specializing in guiding Banking & Insurance firms through the complexities of digital transformation.

With expertise in Business Strategy, Data & AI, and Digital Transformation, Sailpeak helps clients navigate the ever-evolving landscape and reach new heights of success.

About the Role

We are looking for a Business Analyst with 2-4 years of experience, working on AI-related projects to join our growing team.

You will be working on some of the most challenging and impactful projects across our banking and financial services clients. You will contribute to internal initiatives focused on AI solutions to expand the company's offering.

• Translate the Product Roadmap into clear business requirements, user stories, and functional specs.
• Act as the bridge between business and AI/tech teams, ensuring alignment and smooth delivery.
• Document and optimize process flows, workflows, and functional specifications, identifying opportunities for automation and AI integration.
• Improve business processes by spotting inefficiencies and proposing AI-powered solutions (chatbots, digital assistants, intelligent agents).
• Work closely with stakeholders to align priorities, manage expectations, and track progress.
• Support testing, rollout, and adoption of new digital and AI-enabled solutions.
• Provide insights and reporting on performance, KPIs, and adoption metrics to guide decision-making.

Profil

You bring to the table:

• 2-4 years of experience as a Business Analyst
• Experience deploying and scaling AI solutions (chatbots, VAs, speech-to-text, digital assistants).
• Solid skills in requirements gathering, process mapping, and gap analysis.
• Excellent stakeholder management and communication skills.

Fluency in English and French/Dutch

• Experience with Scrum or Agile methods is a great plus for us.
• We are looking for proactive problem-solvers
• You'll be working independently & autonomously
• Passion for growing, building, and continuous learning, especially around the developments within AI and Data Science

What's in it for you

A competitive salary and benefits package.

Working on cutting-edge projects with leading banking clients, in a startup environment

Exposure to a wide array of AI and data science technologies.

Mentorship from Directors and Partners with backgrounds from renowned companies like Google, PayPal, Semetis, and Sia Partners.