Business Analyst

Craftzing Group; Oost-Vlaanderen; On-site; EUR 45,000 - 65,000; Full time

Job summary

Craftzing Group is seeking a medior/senior Business Analyst to bridge client ambitions and digital solutions. You’ll translate complex business challenges into structured roadmaps, processes, and success metrics, aligning client goals with our delivery teams.

You’ll facilitate workshops, document requirements, and help steer change adoption, delivering measurable impact for diverse industries. Fluency in English and Dutch is essential; French is a plus.

Qualifications

• Strong analytical thinking to simplify complex problems.
• Experience as a business analyst in digital environments.
• Ability to turn high-level objectives into actionable plans.
• Ability to work across industries and understand sector challenges.
• Proven stakeholder management skills.
• Experience facilitating workshops and decision-making.
• Organized, pragmatic, and creative problem-solving.
• Fluent in English and Dutch; French is a plus.

Responsibilities

• Act as the link between client stakeholders and digital delivery teams.
• Gather and document business requirements via workshops, interviews, and research.
• Analyze and improve workflows and design future processes for platform/app/service development.
• Translate objectives into roadmaps, KPIs, and backlogs.
• Translate strategies into clear, unambiguous business requirements.
• Support validation and UAT to ensure deliverables meet expectations.
• Use data to inform recommendations and evidence-based decisions.

Skills

Analytical thinking

Business analysis

Requirements mapping

Industry domain knowledge

Stakeholder management

Workshop facilitation

Problem solving

English and Dutch

Job description

We’re looking for a Business Analyst (medior/senior) to bridge client ambitions and digital solutions at Craftzing. Does that sound like you? Read on.

About the job

As a Business Analyst at Craftzing, you'll be the strategic connector between client-business objectives and our digital delivery teams. You transform intricate business challenges into digital solutions by defining structured roadmaps, process models, and success metrics. Whether you're streamlining workflows, analyzing data, or guiding change adoption—you’ll ensure our multidisciplinary teams deliver digital solutions that drive real, long-term impact.

What you’ll do

• Act as the link between client stakeholders and our digital delivery teams, ensuring clear collaboration and alignment.
• Gather and document business requirements through workshops, interviews, and research, turning them into user stories, process flows, and acceptance criteria.
• Analyze and improve existing workflows, and design future processes that guide platform, app, or service development.
• Translate business objectives into actionable roadmaps, KPIs, and prioritized backlogs.
• You translate business strategies into clear, unambiguous business requirements.
• Support solution validation and user acceptance testing, ensuring deliverables meet expectations.
• Use data and insights to inform recommendations and help clients make evidence-based decisions.

Who we’re looking for

• You’re an analytical thinker who brings clarity to complexity.
• You bring hands-on experience in business analysis, especially in digital environments.
• You know how to translate high-level objectives into actionable plans.
• You quickly immerse yourself in a specific industry, grasping sector-specific challenges and nuances.
• Skilled in stakeholder management and able to engage both business leaders and technical teams.
• Comfortable facilitating workshops and guiding decision-making processes.
• You’re organized, pragmatic, and creatively solve problems.
• English and Dutch fluency is essential; French is a welcome plus.

Why you’ll love us

You will join a team of people who genuinely care about how they work together and what they build as a result. We create sustainable digital platforms for organizations like Telenet, Digitaal Vlaanderen, itsme®, BNP, Ahold Delhaize, Mediafin, Melexis and TP Vision. But how we get there matters just as much as the outcome.

At Craftzing, the focus is never on one-off deliveries, but on collaboration that leads somewhere. Teams come together around shared goals and build something that keeps growing over time. This is how we create impact that lasts, both for our clients and for the people who work on it.