Business Analyst

Qargo TMS; Gent; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive salary package with great–

Ownership, responsibility, and impact

Growth opportunities as Qargo scales

Hybrid working options

Collaborative, international team

Résumé du poste

Qargo TMS in Ghent is seeking a Business Analyst to translate customer workflows into precise system configurations within our cloud-based TMS. You will bridge customers and technical teams, ensuring successful projects and high satisfaction across stakeholders.

This role offers autonomy, ownership, and impact in a fast-growing, international company with hybrid working options and a focus on logistics, fintech, and workflow automation.

Qualifications

• Proficiency in English and French required.
• Ability to translate business requirements into system configurations.
• Fintech, accounting, or operations background is a plus.
• Solid data mapping and transformation capabilities.
• Experience with data integrations is beneficial.

Responsabilités

• Dive deep into the customer’s business to understand workflows, goals, and constraints.
• Translate business requirements into optimal system configurations within the Qargo TMS.
• Support with data mappings and transformations, ensuring system integrations run smoothly.
• Collaborate with technical teams to ensure solutions meet business and functional needs.
• Manage administrative and project tasks with precision and punctuality.
• Maintain strong relationships with customers and internal stakeholders, ensuring high satisfaction.

Connaissances

Fluent English

French

Excel

SQL knowledge

Scripting basics

Technical aptitude

Communication skills

Analytical mindset

Fintech awareness

Description du poste

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an 'all-in-one system', handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks.

Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.

We’re looking for a Business Analyst to join our team in Ghent.

If you're looking to work in an international company in a role that offers autonomy, ownership, and impact, this one's for you!

About the Role

As a Business Analyst, you'll play a crucial role in delivering successful customer projects while maintaining Qargo's high standards of customer service and teamwork.

You’ll analyse customer workflows, translate them into system configurations, and act as a bridge between our customers and technical teams.

Over time, you'll have the chance to specialise in a functional domain that interests you, whether that's transport operations, finance, or process automation.

• Dive deep into the customer’s business to understand their workflows, goals, and constraints
• Translate business requirements into optimal system configurations within the Qargo TMS
• Support with data mappings and transformations, ensuring system integrations run smoothly
• Collaborate with technical teams to ensure solutions meet both business and functional needs
• Manage administrative and project tasks with precision and punctuality
• Maintain strong relationships with customers and internal stakeholders, ensuring high satisfaction
• A genuine interest in transportation, logistics, or workflow automation
• Background in fintech, accounting, or operations is a plus
• Fluent in English and French
• Strong technical aptitude and ability to navigate complex software systems
• Proficient in Excel; basic scripting or SQL knowledge is a plus
• Excellent communication skills and customer-oriented mindset
• Adaptable, organised, and comfortable in a fast-paced scale-up environment

What We Offer

• A competitive salary package with great benefits
• A role with real ownership, responsibility, and measurable impact
• The opportunity to grow and shape your career as Qargo scales across Europe
• Flexible hours and hybrid working options
• A collaborative, international, and mission-driven team