Bike Technician & Customer Experience Specialist

DICK'S Sporting Goods; Belgique; Sur place; EUR 26 000 - 38 000; Plein temps

Résumé du poste

DICK’S Sporting Goods in Belgium is seeking a Bike Technician to deliver a differentiated cycling customer experience. You will build and repair bicycles, align recommendations with customer needs, and promote bike-related programs.

The role requires hands-on maintenance, strong service orientation, and the ability to stand and lift up to 35 lbs. You will contribute to the Bike Department's presentation and sales goals while supporting the store team.

Qualifications

• Experience building, repairing, and selling bicycles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. occasionally.
• Strong customer service and sales skills.
• Knowledge of bike components and maintenance.

Responsabilités

• Provide passionate customer service in the Bike Department to drive sales.
• Build and repair bicycles following established procedures.
• Recommend products and warranties aligned with customer needs.
• Maintain bike department presentation and signage to company standards.
• Support store team with safety, loss prevention and operating procedures.
• Assist with assembly of exercise equipment as needed.

Connaissances

Bike repair

Customer service

Sales experience

Merchandise presentation

Team collaboration

Outils

Bike repair tools

Bike assembly equipment

Description du poste

DICK’S Sporting Goods in Belgium is seeking a Bike Technician to deliver a differentiated cycling customer experience. You will build and repair bicycles, align recommendations with customer needs, and promote bike-related programs.

The role requires hands-on maintenance, strong service orientation, and the ability to stand and lift up to 35 lbs. You will contribute to the Bike Department's presentation and sales goals while supporting the store team.