AV Systems Support Engineer (Videoconferencing Back-End, Monitoring) for NATO with security clearance

Work Life Group; Henegouwen; On-site; EUR 52,000 - 76,000; Full time

Job summary

Wlgroup in Mons seeks an on-site AV specialist to deliver new videoconferencing installations, patch and maintain back-end systems, and steadily raise service quality across a large estate of rooms and equipment.

The role requires hands-on work with Poly, Pexip, Cisco codecs, and other AV platforms, plus integration with Active Directory and PKI, and a focus on proactive monitoring and improvements.

Qualifications

• At least 3 years with HP/Poly and Pexip videoconferencing, including Poly Clariti Core/Edge, Clariti Manager and Pexip back‑end infrastructure.
• At least 3 years managing AV room systems: Poly and Cisco codecs, Poly and Panasonic cameras, Epson projectors, NEC monitors, Crestron and Extron control and video matrices, Televic microphones and video walls.
• Around 2 years integrating communication systems with Active Directory and PKI, especially on Cisco products.
• Experience with monitoring platforms such as nGeniusOne, CA Performance Management or CA Spectrum, and with Splunk log analysis.
• Solid basic network troubleshooting, including boundary protection devices.

Responsibilities

• Delivering new AV and videoconferencing installations for customer projects, from room layouts and implementation plans to the documentation needed for accreditation.
• Patching and upgrading back‑end systems and room devices to approved vendor releases with little or no downtime.
• Administering and maintaining the back‑end and front‑end as the subject matter expert
• Improving monitoring and maintenance so problems are caught before users notice them
• Proposing service improvements that cut the need for support calls

Skills

Videoconferencing

AV systems

Network troubleshooting

Active Directory

PKI

Monitoring tools

Splunk

Cisco platforms

Tools

Poly Clariti Core/Edge

Pexip backend

Cisco codecs

Crestron

Extron

Televic

NeC monitors

nGeniusOne

CA Performance Management

CA Spectrum

Splunk

Job description

When senior leaders join a call, the screen has to work. Every time.

A multinational defence organisation in Mons runs a large estate of videoconferencing infrastructure and meeting room systems, and needs a hands‑on AV specialist to deliver new installations, keep the back‑end healthy and patched, and steadily raise the quality of the service.

What you would be doing

• Delivering new AV and videoconferencing installations for customer projects, from room layouts and implementation plans to the documentation needed for accreditation


• Patching and upgrading back‑end systems and room devices to approved vendor releases with little or no downtime


• Administering and maintaining the back‑end and front‑end as the subject matter expert


• Improving monitoring and maintenance so problems are caught before users notice them


• Proposing service improvements that cut the need for support calls

What you would bring

• At least 3 years with HP/Poly and Pexip videoconferencing, including Poly Clariti Core/Edge, Clariti Manager and Pexip back‑end infrastructure


• At least 3 years managing AV room systems: Poly and Cisco codecs, Poly and Panasonic cameras, Epson projectors, NEC monitors, Crestron and Extron control and video matrices, Televic microphones and video walls


• Around 2 years integrating communication systems with Active Directory and PKI, especially on Cisco products


• Experience with monitoring platforms such as nGeniusOne, CA Performance Management or CA Spectrum, and with Splunk log analysis


• Solid basic network troubleshooting, including boundary protection devices

Why this one is worth a look

It is a specialist seat where your AV depth matters every day, on a big, varied estate.