All-round Commis (M/F/X)

Thon Property; Sint-Joost-ten-Node; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Transport subsidy

Meal voucher

Health insurance

Attendance bonus

Extra days off

Cafeteria plan

Staff events

Family event

Résumé du poste

Thon Hotel Brussels City Centre is seeking an All-round Commis to join a dynamic, international team. You will be serving across all F&B outlets, ensuring guests have an outstanding experience with flexible schedules and a proactive, service-oriented approach.

The role emphasizes customer-facing service, multilingual communication (English, French, Dutch), and the ability to adapt to varying shifts in a vibrant hotel environment in Brussels.

Qualifications

• Experience in a similar position.
• Experience in working in a bar and / or restaurant is a plus.
• Customer-oriented with good communication in English, French and Dutch.

Responsabilités

• Amaze guests with excellent service and go the extra mile.
• Serve guests and look out for their needs.
• Work flexible shifts across all F&B outlets (breakfast, lunch, dinner, bar, banqueting).
• Guide guests through menu choices with confidence.
• Monitor and improve service and guest satisfaction trends.

Connaissances

Customer service

Multilingual Eng/French/Dutch

Flexible schedules

Teamwork

Description du poste

About Thon Hotels

• Engaged for the long term. We offer more than a job; we offer a place where you can feel at home, grow, and build a career.
• We brighten your day. Because when you feel supported at work, it shows, in every guest experience.
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for an All-round Commis to join our dynamic team at Thon Hotel Brussels City Centre.

• Great location. Next to the Brussels – Gare du Nord station
• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
• Diversity. Our guests and your future colleagues come from all over the world.
• Flat hierarchy. No useless bureaucracy & corporate mentality.
• Autonomy. You are the actor of your career by doing the extra step without fear.
• Accessible. Our hotels are easily accessible in Brussels.

Do?

• Amaze. Amaze guests with excellent service and by going the extra mile.
• Service. You constantly look out for our guests.
• Flexible. You love working flexible schedules with varying shift lengths.
• Put a smile on people faces.
• Simply do it. You monitor and assess service and satisfaction trends and make improvements accordingly, so that we become a little better every day.
• Have fun. Having fun while working hard is what you can expect to find with our amazing, vibrant and international team.

Our perfect match?

• Experience in a similar position. Experience in working in a bar and / or restaurant is a plus.
• Impact. You are looking for a job and a team in which you can make a direct difference.
• Personal development. You want to learn, develop yourself, take initiative and thrive.
• Customer oriented. Making people happy is your priority.
• Communication. You love being in contact with others in English, French and Dutch.
• Flexible. No 9-5 mentality. You adapt easily to people and situations. You will be working all shifts and all F& B outlets such as breakfast, lunch, dinner, bar, banqueting.
• Accurate. You have an eye for detail.
• Confidence. You have extensive knowledge about various types of food and beverages and are confident enough to convince our guests to guide them while making their choice of our menu.

Receive?

Personal development. You can choose trainings through our catalogue.

• Motivational remuneration package including:
• Contribution to public transportation costs. And yes, we contribute for 100%.
• Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
• Hospitalization insurance. And yes, also for the people you love who live at the same address.
• Meal voucher. We provide a meal voucher per worked day.
• Celebrate. We encourage to celebrate successes with your team at staff events.
• Family event. You will be invited a family event where you and relatives are honoured.
• Fun. Excellent working atmosphere with the nicest colleagues.