Receptionist

Thon Property; Brussel Hoofdstad; Sur place; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Transport benefits

Flexible benefits

Hospitalization insurance

Meal voucher

Seniority days

Staff events

Family event

Positive atmosphere

Résumé du poste

Thon Hotels seeks a receptionist to join our team at Thon Hotel EU in Brussels. You will warmly welcome guests, manage check-ins and inquiries, and provide a smooth front-desk experience in a fast paced hotel environment.

Fluency in English is essential; knowledge of French and Dutch is a plus. You will contribute to an exceptionally friendly, efficient service culture and be part of our dynamic European team in Belgium.

Qualifications

• Experience in hospitality or front desk roles preferred.
• Fluent in English; French and Dutch a plus.
• Guest-oriented with strong communication skills.

Responsabilités

• Amaze guests with excellent service and going the extra mile.
• Answering mails and checking invoices as part of daily tasks.
• Work flexible schedules with varying shift lengths.
• Monitor and assess service and satisfaction trends and implement improvements.

Description du poste

Thon Hotels – Receptionist

About Thon Hotels

• Passionately committed. We daily strive to create special moments for our guests.
• Professional hospitality. We aim to see, hear, and relate to all our guests.
• The power to please. We are keen to make a personal effort to ensure every stay is the best stay!
• Innovative. We constantly improve and invest in our hotels.
• Financially solid. An international company you can rely on.
• Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a receptionist to join our dynamic team here at Thon Hotel EU.

• Environmentally friendly : We are rewarded with several green labels
• Great location : European quarter on Rue de la loi. Next to the metro and Luxembourg and Schuman station.
• Modern. Our hotel has energising colours and state-of-the-art facilities.

Why join us?

• Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
• Diversity. Our guests and your future colleagues come from all over the world.
• Flat hierarchy. No useless bureaucracy & corporate mentality.
• Autonomy. You are the actor of your career by doing the extra step without fear.
• Accessible. Our hotels are easily accessible in Brussels.

Do

• Amaze. Amaze guests with excellent service and by going the extra mile.
• Office. Answering mails and checking invoices is your second nature.
• Flexible. You love working flexible schedules with varying shift lengths.
• Simply do it. You monitor and assess service and satisfaction trends and make improvements accordingly, so that we become a little better every day.

Our perfect match

• Experience in a similar position. Not essential but nice to have.
• Impact. You are looking for a job and a team in which you can make a direct difference.
• Personal development. You want to learn, develop yourself, take initiative and thrive.
• Customer oriented. Making people happy is your priority.
• Communication. You love being in contact with others in English, French and Dutch.
• Flexible. No 9-5 mentality. You adapt easily to people and situations.
• Accurate. You have an eye for detail.
• Problem-solver. Is your middle name.

Receive

• Motivational remuneration package including:
• Contribution to public transportation costs. And yes, we contribute for 100%.
• Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
• Non-recurrent benefits linked to results (CCT90). A nice little extra.
• Hospitalization insurance. And yes, also for the people you love who live at the same address.
• Seniority days. Extra days off according to your seniority and age.
• Meal voucher. We provide a meal voucher per worked day.
• Personal development. You can choose trainings through our catalogue.
• Celebrate. We encourage to celebrate successes with your team at staff events.
• Family event. You will be invited to our family event where you and your relatives are honoured.
• Fun. Excellent working atmosphere with the nicest colleagues.