AI Claims Solutions Engineer - Onboarding & Production

Paperbox; Oost-Vlaanderen; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

All the tools you need for success

Flexible vacation policy

Healthcare insurance

Training opportunities

Team activities

Résumé du poste

Paperbox in Belgium is hiring a dedicated FDE Team member to bring AI agents from contract to live production at insurers’ mailrooms. You’ll manage 6–10 enterprise accounts, performing deep technical work alongside real customer contact and onboarding from kickoff to go-live.

You will tune prompts, build Python integrations, and lead architecture and security conversations with customer IT teams. A customer-focused, self-directed executor thrives here.

Qualifications

• Strong Python programming skills for production deployments.
• Experience with LLMs and agent frameworks (LangChain/LangGraph).
• Experience building integrations via APIs and webhooks.
• Fluent Dutch; English proficiency required.

Responsabilités

• Lead onboarding from kickoff to go-live, configuring and tuning agents for each customer workflow.
• Build Python integrations with customer back-office systems using REST/SOAP APIs, webhooks.
• Tune prompts, evaluate LLM output, and design agent flows for new use cases.
• Lead architecture and security conversations with customer IT teams (SAML/SSO/mTLS, data flows).
• Translate field observations into input for Engineering and Product; manage 6–10 accounts.

Connaissances

Python

LLMs

API integration

Customer engagement

Dutch fluency

English proficiency

Outils

LangChain

LangGraph

Make

Zapier

Description du poste

Paperbox in Belgium is hiring a dedicated FDE Team member to bring AI agents from contract to live production at insurers’ mailrooms. You’ll manage 6–10 enterprise accounts, performing deep technical work alongside real customer contact and onboarding from kickoff to go-live.

You will tune prompts, build Python integrations, and lead architecture and security conversations with customer IT teams. A customer-focused, self-directed executor thrives here.