AI & Automation Solutions Analyst H/F/X

EQUANS; Brussel; On-site; EUR 65,000 - 100,000; Full time

Benefits offered by this job

Group insurance

Hospitalization insurance

Car lease

Charging card

Bicycle lease

Smartphone

Internet subsidy

Additional paid leave

Seniority leave

Homeworking

Benefits@Work discounts

Job summary

Equans Group Belgium seeks an AI & Automation Solutions Analyst to translate business needs into AI and automation solutions using Copilot Studio and Power Automate. The role combines business analysis, stakeholder collaboration and hands‑on development to deliver measurable value across processes and digital workflows.

You will facilitate workshops, model requirements, design agent behavior, and drive testing and rollout with governance and security in mind.

Qualifications

• Relevant higher education or equivalent professional experience in business analysis, information systems, engineering, automation or a related field.
• At least 5 years of experience combining business or functional analysis with the delivery of digital, low‑code or workflow automation solutions in an enterprise environment.
• Hands‑on experience building, testing and maintaining solutions in Microsoft Copilot Studio and Power Automate.
• Strong knowledge of workshop facilitation, process analysis, requirements gathering, user stories, acceptance criteria, functional specifications, fit‑gap analysis and user acceptance testing.
• Practical understanding of AI agent concepts including instructions, topics, knowledge grounding, actions, guardrails and human hand‑off or escalation patterns.
• Ability to understand APIs, authentication, integrations, data flows and solution architecture concepts.
• Awareness of security‑by‑design, privacy, access control, responsible AI, data governance and maintainability principles.
• Strong analytical, troubleshooting, communication and stakeholder management skills.
• Ability to work independently and collaborate effectively with specialist teams.
• Familiarity with concepts such as LLMs, MCP and RAG.
• Fluent in English with a good working knowledge of Dutch and/or French and the ability to facilitate workshops and communicate clearly across the organisation.

Responsibilities

• Facilitate workshops to understand business objectives, challenges and opportunities.
• Analyse current and future business processes and identify relevant AI and workflow automation use cases.
• Estimate solution costs and support business case development.
• Collect, analyse, challenge and prioritise business, functional and non‑functional requirements.
• Document user stories, acceptance criteria, process models, data requirements, controls and expected benefits.
• Translate business requirements into solution designs covering agent behaviour, instructions, topics, tools, actions, integrations and user experience.
• Configure, test, deploy and maintain agents and automation workflows in Microsoft Copilot Studio, Power Automate or other internal AI platforms.
• Prepare and execute functional, integration and regression tests.
• Coordinate user acceptance testing and resolve defects.
• Validate accuracy, permissions, fallback scenarios and expected outcomes.
• Collaborate with architecture, platform, security, privacy and data teams to ensure compliance with organisational standards.
• Demonstrate solutions, prepare user guidance and support solution rollout.
• Monitor adoption, usage and quality metrics.
• Gather feedback and manage a prioritised improvement backlog.
• Maintain functional and technical documentation, operating procedures and support materials.
• Provide support for incidents, changes and ongoing solution maintenance.

Skills

Business analysis

Stakeholder management

Copilot Studio

Power Automate

AI & automation

Workshop facilitation

Requirements gathering

User stories

Acceptance criteria

Functional specifications

Fit‑gap analysis

UAT

APIs & integrations

Security by design

Education

Higher education or equivalent

Tools

Copilot Studio

Power Automate

Job description

Turn business challenges into secure, scalable AI solutions. As an AI & Automation Solutions Analyst, you combine business analysis, stakeholder collaboration and hands‑on development in Microsoft Copilot Studio and Power Automate to deliver AI and automation solutions that create measurable value. You work in an innovative environment where you shape, build and continuously improve AI-driven processes and digital workflows.

At Equans, we believe that diverse talents strengthen our teams. We actively build an inclusive work environment where everyone feels welcome, can be themselves, and we encourage everyone to apply.

Zoom on the job:

• facilitate workshops to understand business objectives, challenges and opportunities
• analyse current and future business processes and identify relevant AI and workflow automation use cases
• estimate solution costs and support business case development
• collect, analyse, challenge and prioritise business, functional and non‑functional requirements
• document user stories, acceptance criteria, process models, data requirements, controls and expected benefits
• translate business requirements into solution designs covering agent behaviour, instructions, topics, tools, actions, integrations and user experience
• configure, test, deploy and maintain agents and automation workflows in Microsoft Copilot Studio, Power Automate or other internal AI platforms
• prepare and execute functional, integration and regression tests
• coordinate user acceptance testing and resolve defects
• validate accuracy, permissions, fallback scenarios and expected outcomes
• collaborate with architecture, platform, security, privacy and data teams to ensure compliance with organisational standards
• demonstrate solutions, prepare user guidance and support solution rollout
• monitor adoption, usage and quality metrics
• gather feedback and manage a prioritised improvement backlog
• maintain functional and technical documentation, operating procedures and support materials
• provide support for incidents, changes and ongoing solution maintenance

Come as you are, ideally with:

• relevant higher education or equivalent professional experience in business analysis, information systems, engineering, automation or a related field
• at least 5 years of experience combining business or functional analysis with the delivery of digital, low‑code or workflow automation solutions in an enterprise environment
• hands‑on experience building, testing and maintaining solutions in Microsoft Copilot Studio and Power Automate
• strong knowledge of workshop facilitation, process analysis, requirements gathering, user stories, acceptance criteria, functional specifications, fit‑gap analysis and user acceptance testing
• practical understanding of AI agent concepts including instructions, topics, knowledge grounding, actions, guardrails and human hand‑off or escalation patterns
• ability to understand APIs, authentication, integrations, data flows and solution architecture concepts
• awareness of security‑by‑design, privacy, access control, responsible AI, data governance and maintainability principles
• strong analytical, troubleshooting, communication and stakeholder management skills
• ability to work independently and collaborate effectively with specialist teams
• familiarity with concepts such as LLMs, MCP and RAG
• fluent in English with a good working knowledge of Dutch and/or French and the ability to facilitate workshops and communicate clearly across the organisation

What if you became AI & Automation Solutions Analyst at Equans?

For you this means:

• a market rate salary in line with your education and experience
• interesting training and career opportunities
• group insurance, hospitalization insurance
• electrical lease car, charging card, bicycle lease plan
• smartphone with subscription, internet fee
• additional paid leave, seniority leave, homeworking
• discounts through Benefits@Work (culture, sports, travel, and more)

Equans is more than just a workplace: it is a place where passionate IT-experts like you can grow,

innovate, and lead projects that truly have an impact and make a difference in society.

Are you ready to start this new adventure with us?

information systems. At Equans, these are real projects, advanced technologies

and specialised roles that drive our operations and those of our clients forward.

What’s on the agenda? Creating useful solutions. Securing environments.

Automating processes. Leveraging data. All to help our colleagues work better,

anticipate needs, innovate and serve our clients more effectively.

Your daily work? Welcome to the heart of the action, in an agile and ambitious

team built on autonomy, trust and support. You learn, experiment, grow and share.

And above all, you contribute to meaningful projects—for your colleagues and for

society.

What if you were our next top colleague, like Alexandre? To illustrate the world of

digital and IT, we chose the coach. Our colleague Alexandre stepped into the role,

preparing his team for the most important match of the season. His passion for

automation and robotics is his greatest strength, just like in his role as Automation

Engineer at Equans.

Start your journey with the right support from day one