After Sales Spare Parts Specialist

Actief Interim; Sint-Truiden; On-site; EUR 26,000 - 42,000; Full time

Job summary

Actief Interim is seeking an After Sales Employee – Spare Parts in Limburg, Sint-Truiden. You will be the primary contact for customers, dealers and service technicians, ensuring that their inquiries and orders are properly followed up.

Responsibilities include preparing quotes, processing orders in the ERP system, informing customers about prices, delivery times and orders, helping customers and technicians find the right spare parts, and providing first-line technical support.

Responsibilities

• Prepare quotes and process orders in the ERP system.
• Inform customers about prices, delivery times and order status.
• Assist customers and technicians in finding the right spare parts.
• Provide first-line technical support and handle warranty requests and complaints.
• Track deliveries and outstanding orders and keep item data up to date.

Job description

Actief Interim is seeking an After Sales Employee – Spare Parts in Limburg, Sint-Truiden. You will be the primary contact for customers, dealers and service technicians, ensuring that their inquiries and orders are properly followed up.

Responsibilities include preparing quotes, processing orders in the ERP system, informing customers about prices, delivery times and orders, helping customers and technicians find the right spare parts, and providing first-line technical support.