Account Manager with experience within the Flemish public sector

Editx; Diegem; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Editx is looking for an experienced Account Manager based in Diegem, Belgium, to strengthen relationships within the Flemish public sector. In this role, you'll be responsible for ensuring client retention, providing tailored IT solutions, and coordinating with internal teams to deliver excellent service.

The ideal candidate will effectively manage communication and anticipate client needs while aiming for upselling opportunities. A deep understanding of the sector's trends and a proactive approach to client issues are essential for success.

Qualifications

• Experience managing relationships in the Flemish public sector.
• Ability to provide tailored IT solutions.
• Strong communication skills.

Responsabilités

• Foster and strengthen client relationships.
• Manage communication between company and clients.
• Handle complex tasks and anticipate client needs.

Connaissances

Client relationship management

Technical communication

Understanding of IT solutions

Sales acumen

Description du poste

As an Account Manager with experience within the Flemish public sector at Sopra Steria, you will play a crucial role in ensuring client retention by fostering and strengthening relationships. You’ll understand their individual needs, provide them tailored IT solutions and coordinate with internal teams to deliver the excellent service clients expect from Sopra Steria. Staying informed of industry trends, managing timelines, and answering client issues using confident communication and technical knowledge will be your day-to-day job as an Account Manager. You’re mindful of opportunities for upselling and cross‑selling while building long‑term partnerships for community‑wide digital transformation and business success.

Managing communication between the company and its clients is what our Sales colleagues do best. You’ll be an expert in how Sopra Steria delivers value. You’ll be cordial and deliver top‑tier service to both internal and external clients. No one understands the needs and wants of our customers better, you’ll be able to anticipate and fulfil clients wishes with ease. Handling complex tasks without difficulty is crucial so you can hit deadlines and make sales to build a portfolio of satisfied accounts.