Account Manager - Uber Eats (Dutch & English Speaking)

Uber; Oudergem; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Uber Eats is seeking an Account Manager to oversee a portfolio of local restaurants in the Flanders region, driving long-term growth and profitability. You will build strong partnerships, use data-driven insights to optimize performance, and upsell Uber products.

Fluency in Dutch and professional English are required, with 2–3 years in a client-facing role. The role offers collaboration with operations, marketing, and product teams, and offices in Brussels and Antwerp.

Qualifications

• 2–3 years in a client-facing account management or equivalent.
• Fluent in Dutch; professional English.
• Strong negotiation and relationship-building skills.
• Ability to use data-driven insights to optimize performance.

Responsabilités

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Connaissances

Dutch fluency

English proficiency

Interpersonal skills

Negotiation skills

Relationship building

Data-driven insights

Description du poste

About The Role

As an Account Manager at Uber Eats, you will manage a portfolio of local favourite restaurants in the Flanders region and be responsible for its long-term commercial relationships, growth and profitability. This role is key to accelerating Uber Eats' growth across the Flanders territory, which is why fluency in Dutch is essential.

To do so, you will collaborate efficiently and closely with your portfolio of restaurant partners to optimize their operations, foster strong relationships through customized growth recommendations and identify opportunities to upsell additional Uber products.

We are also open to candidates residing in the Flanders region, Antwerp, and potentially Ghent. Offices available in Brussels and Antwerp.

What You'll Do

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

What you'll have

• Minimum 2- 3 years of experience in a client-facing account management, in consulting or a relevant commercial role
• Fluent in Dutch, professional proficiency in English
• Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Strong motivation and passion to work with top restaurants and build a business together

Bonus points for

• Capable of running analysis and transforming data into relevant insights
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.