Account Manager

Deliveroo; Sint-Joost-ten-Node; Sur place; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

MacBook

Health insurance (Alan)

Company car

Meal vouchers

Sport activities reimbursement

Delicious food

Résumé du poste

Deliveroo Belgium is seeking an Account Manager to liaise between Deliveroo and key restaurant partners in Belgium. You will be onsite in Brussels and travel to partner sites as needed.

Responsibilities include developing long-term partnerships with 30–40 national brands, delivering tailored projects, monitoring KPIs, and increasing revenue through best practices. You will work cross-functionally to optimize partnerships across the market.

Qualifications

• 2+ years in account management or partner management.
• Strong commercial and negotiation capabilities.
• Knowledge of the restaurant sector helpful.
• Ability to analyze data and drive improvements.
• Field-based, customer-focused, and operationally proactive.
• Fluency in Dutch; good French and English understood.

Responsabilités

• Develop and manage long-term partnerships with 30–40 national restaurant brands.
• Deliver tailored projects from inception to implementation.
• Monitor KPIs and present performance reviews to senior stakeholders.
• Grow revenue by advising on best practices and partner strategies.
• Work cross-functionally to optimize partnerships, leading internal and external efforts.
• Manage relationships with many partners across Belgium for win-win collaborations.

Connaissances

Account management

Commercial awareness

Negotiation

Analytical

Field sales

Dutch (native)

French

English

Description du poste

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature & Plus businesses.

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!

The role

You will report to the Head of Restaurants Unit. Your role as the Account Manager is to liaise between Deliveroo and our key restaurant partners in Belgium.
You will work onsite from our offices in Brussels and also be on the road visiting your portfolio of partners.

Your role will include:

• Developing and managing long term strategic partnerships with around 30-40 national restaurant brands

• Ensuring delivery of tailored partner specific projects to fulfil agreed goals from inception to implementation

• Monitoring and analysing performance of partner specific KPIs, preparing and presenting partner performance review meetings with senior stakeholders

• Increasing revenue from existing accounts by consulting on best practice and developing partner strategies

• Working cross functionally within the business to optimise partnerships, leading all aspects internally and externally

• Manage the relationship with a large number of restaurant partners in order to ensure a win-win collaboration all over Belgium.

Requirements

• You will be passionate about food, love restaurants and are highly methodical with a strong sense of the commercial side of a business.

• 2 years + of Account management experience

• Good knowledge of the restaurant industry

• Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).

• Analytical - able to analyse data to improve performance for our store partners

• You love being out in the field, and you're involved in everything that's operational in your area.

• Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.

• Native or fluent in Dutch with a good understanding of French + English

Benefits

• Become a key member of a fast-growing, exciting start up changing the food delivery landscape

• Work with people who love what they do every day

• A market-based salary

• A Macbook, fee for telephone costs, Health insurance (Alan), company car, meal vouchers

• Fee for sport activities

• Lots of delicious food!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is love for (most) food and a desire to be part of one of the fastest growing start ups around.