Account Manager - Uber Eats (Dutch & English Speaking)

Uber; Brussel Hoofdstad; On-site; EUR 42,000 - 64,000; Full time

Job summary

Uber Eats is seeking an Account Manager to oversee a portfolio of restaurant partners in the Flanders region, driving long-term growth and profitability. The role emphasizes Dutch fluency and close collaboration with operations, marketing, and product teams to optimize partner success in a dynamic market.

Ideal candidates have 2–3 years in client-facing roles, strong negotiation skills, and a passion for working with leading restaurants to expand the Eats ecosystem in Belgium.

Qualifications

• Minimum 2–3 years of experience in a client-facing account management role or similar
• Fluent in Dutch with professional English proficiency
• Strong interpersonal and negotiation skills to drive value in partnerships
• Motivation to work with top restaurants and grow the business

Responsibilities

• Build and grow long-term partnerships with restaurant partners
• Manage partner portfolios with urgency and discipline, using KPI data to identify optimization opportunities
• Resolve merchant issues and unblock growth while maintaining high partner satisfaction
• Influence adoption of new features, marketing products, and services based on market needs
• Collaborate with operations, marketing, and product teams to scale regional strategies

Skills

Client-facing

Account management

Negotiation

Interpersonal skills

Data-driven insights

Dutch proficiency

Job description

About the Role

As an Account Manager at the company Eats, you will manage a portfolio of local favourite restaurants in the Flanders region and be responsible for its long-term commercial relationships, growth and profitability. This role is key to accelerating the company Eats' growth across the Flanders territory, which is why fluency in Dutch is essential.

To do so, you will collaborate efficiently and closely with your portfolio of restaurant partners to optimize their operations, foster strong relationships through customized growth recommendations and identify opportunities to upsell additional the company products.

We are also open to candidates residing in the Flanders region, Antwerp, and potentially Ghent. Offices available in Brussels and Antwerp.

What you'll do

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

What you'll have

• Minimum 2- 3 years of experience in a client-facing account management, in consulting or a relevant commercial role
• Fluent in Dutch, professional proficiency in English
• Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both the company Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Strong motivation and passion to work with top restaurants and build a business together

Bonus points for

• Capable of running analysis and transforming data into relevant insights
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets

Offices remain key to collaboration and the company's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. The company is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.