Account Manager

New Valmar; Oost-Vlaanderen; Sur place; EUR 42 000 - 58 000; Plein temps

Résumé du poste

New Valmar is seeking an experienced account manager to identify customer needs and drive success with our platform. You will develop proactive communication with clients and internal teams to understand and mitigate issues.

In this role you will work cross-functionally with stakeholders, build lasting relationships, visit customers to spot growth opportunities, and report on the health of accounts.

The ideal candidate has prior account management experience and a willingness to travel.

Qualifications

• Previous account management experience.
• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsabilités

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Connaissances

Account management experience

Client facing

Willingness to travel

Description du poste

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel