Zoo Fit - Club Manager - Tuggeranong

Vivaleisure; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Paid Parental Leave

Free fitness membership

Virtual health program

Brand new facilities

Learning and development opportunities

Job summary

Viva Leisure, Zoo Fit Tuggeranong club manager role, is a permanent full-time opportunity in Tuggeranong. You’ll lead a team, drive member growth, deliver exceptional service, and build a strong community from day one as the Zoo Fit brand launches.

We seek a passionate leader with fitness industry knowledge, sales experience, and strong people management. You’ll champion safety, operations, and staff development in a dynamic, fast-paced environment.

Qualifications

• Current First Aid and CPR certification or willingness to obtain.
• Strong knowledge of and a passion for the Fitness Industry.
• Experience in sales and customer service, ideally within the fitness or retail sectors.
• Demonstrated people management and team leadership experience.
• Proven sales aptitude with a results-driven mindset and ability to meet targets.
• Outstanding communication and leadership skills, with a passion for engaging both team members and clients.
• Proven ability to drive operational excellence with strong organisational skills.

Responsibilities

• Drive new member sign-ups, manage renewals, and implement strategies to enhance member satisfaction and retention.
• Ensure all members and guests receive high-quality service; handle complaints promptly and professionally.
• Maintain high standard of operational procedures; manage administration, auditing and organisation of the club.
• Ensure activities, equipment, and facilities comply with health and safety regulations and industry standards.
• Recruit, train, schedule and manage in-club staff; ensure high team performance and morale.
• Plan and execute local marketing campaigns, community engagement events, and promotions to attract new members.
• Oversee the development and scheduling of fitness programs and classes, meeting member needs and trends.

Skills

First Aid and CPR

Fitness Industry Passion

Sales and Customer Service

People Management

Sales Aptitude

Communication and Leadership

Operations and Organisation

Brand Values and Professionalism

Tools

Microsoft Office

Job description

Viva Leisure, parent company to Zoo Fit and one of Australia'sleading health and fitness companies, is looking for anenthusiastic and driven Club Manager to lead our team on apermanent full-time basis in Tuggeranong.

Our brand new Zoo Fit Tuggeranong club is opening, with thelaunch expected between the end of 2026 and the beginning of 2027.You’ll have the chance to be part of something new from day one andhelp shape the club from the ground up.

Zoo Fit is a new breed of gym: high-value, low-price, and builtfor the way people actually train. With 24/7 access, premiumequipment, expansive functional training zones, wellness andrecovery spaces, and a "however you flex, you fit" attitude, ZooFit is redefining what members expect from their local gym withoutthe overcomplicated extras.

This is your opportunity to take ownership of a Zoo Fit club andmake a genuine impact every day. As Club Manager, you'll inspireyour team, build a strong community, deliver an exceptional memberexperience, and drive the club's commercial success. From leadingand developing your people to growing membership, creating anenergetic club culture, and ensuring operational excellence, you'llplay an integral role in bringing the Zoo Fit brand to life andshaping the future of this exciting new network.

If you're a passionate leader who thrives in a fast-pacedenvironment and is ready to take the next step in your fitnessindustry career, this is your chance to build a rewarding careerwith one of Australia's leading fitness companies.

SKILLS &QUALIFICATIONS

We are looking for someone with:

• Current First Aid and CPR certification (or willingness toobtain)
• Strong knowledge of and a passion for the FitnessIndustry
• Experience in sales and customer service, ideally withinthe fitness or retail sectors
• Demonstrated people management and team leadershipexperience
• Proven sales aptitude with a results-driven mindset andability to meet targets
• Outstanding communication and leadership skills, with apassion for engaging both team members and clients tostrengthen the brand. Skilled in supporting diverse tasks andmentoring future leaders to help them achieve peakperformance
• Proven ability to drive operational excellence throughstrong organisational and formal operational skills. Capable ofmanaging multiple priorities effectively, with a proactivemindset, eagerness to learn, and agility in adapting toevolving business needs
• Ability to be a role model and live our Viva values, andbehaviours while being passionate about our brands. You willdemonstrate professionalism, respect, courtesy and support
• Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook)

KEYRESPONSIBILITIES

• Drive new member sign-ups, manage renewals, and implementstrategies to enhance member satisfaction and retention
• Ensure all members and guests receive high-quality service;handle complaints and feedback promptly and professionally
• Maintain high standard of operational procedures. Manageadministration, auditing and organisation of the club, ensuringall areas are clean, safe, and fully operational
• Ensure all activities, equipment, and facilities complywith health and safety regulations and industry standards
• Recruit, train, schedule and manage in club staff; ensurehigh team performance and morale
• Plan and execute local marketing campaigns, communityengagement events, and promotions to increase visibility andattract new members
• Oversee the development and scheduling of fitness programsand classes, ensuring they meet member needs and industrytrends

YOUR LIFE ATVIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people.

We offer a range of benefits to our employees such asFlexible Work Arrangements and greatwork-life balance for personal rejuvenation andwell-being, Paid Parental Leave, and Freefitness membership. Permanent employees also get access toCU Health, our virtual health and wellbeingpractice connecting you with GPs, Psychologists,Dietitians and Health Coaches anytime, anywhere. Add in centrallocations with brand new facilities and ongoinglearning and development opportunities, and it'seasy to see why the possibilities at Viva are endless.

Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated. We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best.

We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop, all with the aim tomake Viva the best place to work.

ABOUT VIVALEISURE

At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities. Our vision is to be thenumber one in the industry - benefitting our members, shareholders,franchisees, communities, and employees alike.

Established in 2004, Viva Leisure is an Australian-owned,ASX-listed company offering a diverse range of health and fitnesssolutions, including big-box health clubs, express gyms,high-intensity group training, Pilates, yoga, aquatics,women’s-only facilities, personal training, wellness, and sportsnutrition. Our portfolio includes Club Lime, hiit republic, PlusFitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300corporate-owned and franchised locations across Australia andinternationally.

In 2020, Viva Leisure acquired Chain Collective Group, which nowoperates as the franchising arm of the business, with Plus Fitnessas its flagship brand.

In 2024, Viva Leisure acquired a 34% equity stake in BoutiqueFitness Studios (BFS), the master franchisee for Club Pilates,Rumble Boxing, StretchLab, and CycleBar. As part of thispartnership, Viva's Rebalance studios successfully transitioned toClub Pilates. Viva also acquired a 25% equity stake in World GymAustralia, together with three corporate-owned World Gym clubs inQueensland - Stafford, Coomera and Underwood.

In 2026, Viva expanded its corporate World Gym portfolio withthe upcoming opening of its flagship Canberra location and launchedits newest fitness brand, Zoo Fit.

ACKNOWLEDGEMENT

Viva Leisure acknowledges and pays respect to theTraditional Custodians of Country throughout Australia. We aregrateful for the opportunity to operate facilities on these landsand to contribute to the health and well-being of all communitieswe form part of.

As a company dedicated to promoting health and wellness, weare committed to fostering an inclusive environment within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples.

Viva Leisure reserves the right to close this advertisementprior to the stated closing date should a suitable candidate beidentified.