Youth Support Worker – Housing & Independence (3‑Month FTC)

Yvonne Lewis; Croydon Shire; On-site; AUD 33,000 - 47,000; Full time

Job summary

Ingram Court in Croydon is seeking an experienced Support Worker to provide practical, emotional and housing-related support to residents aged 16–22. This fixed-term role for three months offers the potential to become permanent and requires independence, strong boundaries and meticulous record-keeping.

You will manage a caseload of up to seven residents, build professional relationships, encourage engagement in education, employment and activities, and collaborate with colleagues to meet

Qualifications

• Experience as a Support Worker in housing, homelessness services or related setting.
• Ability to manage a caseload and organise activities effectively.
• Strong communication and relationship-building skills.
• Ability to maintain professional boundaries and confidentiality.
• Willingness to work on a rota including every other weekend.

Responsibilities

• Manage a caseload of up to seven residents and address individual support needs.
• Build professional, trusting relationships with young people.
• Encourage participation in support, education, employment and activities.
• Assist with housing-related issues and tenancy responsibilities.
• Support access to health and mental health services and community resources.
• Maintain accurate case notes and reports.
• Contribute to risk assessments, support plans and handovers.
• Collaborate with colleagues and external agencies to safeguard residents.

Skills

Caseload management

Communication

Record-keeping

Professional boundaries

Team collaboration

Job description

Ingram Court in Croydon is seeking an experienced Support Worker to provide practical, emotional and housing-related support to residents aged 16–22. This fixed-term role for three months offers the potential to become permanent and requires independence, strong boundaries and meticulous record-keeping.

You will manage a caseload of up to seven residents, build professional relationships, encourage engagement in education, employment and activities, and collaborate with colleagues to meet