Youth Justice Officer

RGIT Australia; Hervey Bay; On-site; AUD 80,000 - 86,000; Full time

Job summary

CQID in Hervey Bay, Queensland is seeking a Youth Justice Officer to support young people facing multiple challenges within the youth justice system. The role assesses risks, develops case and safety plans, connects families to services, and works with government and community partners to promote safety and positive outcomes.

Applicants should have tertiary qualifications in Social Work/Services/Psychology and a current Working with Children Check.

Qualifications

• Current C Class Queensland Driver’s Licence is required.
• Working with Children Check/Blue Card is required.
• First Aid and CPR certification or willingness to obtain.
• Degree in Social Work, Social Services, Psychology, or related field.
• Understanding of youth justice/child protection preferred.

Responsibilities

• Intake, screening and holistic assessments for youth involved or at risk of involvement with the youth justice system.
• Identify safety, wellbeing and offending-related risks and respond per procedures and legal requirements.
• Develop, implement, monitor and review case plans and safety plans with young people and families.
• Provide trauma-informed, culturally safe support promoting participation, accountability and resilience.
• Build professional relationships with young people, families and significant others.
• Provide information, referrals to education, health, housing, cultural and other services.
• Collaborate with CQID teams, Youth Justice, Child Safety, schools, police and health providers.
• Participate in case conferences, meetings, mediation and review processes.
• Maintain privacy and consent handling in records and communications.
• Engage with Aboriginal and Torres Strait Islander communities and culturally diverse families.
• Maintain accurate, timely case notes and reports.
• Engage in supervision, training and professional development.
• Comply with ISO 9001:2015 HSQS and related policies.
• Perform other duties as directed by leadership.

Skills

Driver's licence (C class)

Working with Children Check

First Aid & CPR

Communication skills

Self-management

Indigenous community knowledge

Education

Tertiary qualification in Social Work/Services/Psychology or related field

Job description

Hervey Bay, Queensland 4655, Australia A$80,015.1 - A$85,799.32

Full-time Permanent Entry Level

Posted 15 Sep 2026

Description

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.

Purpose of the Role

The Youth Justice Officer’s role will be expected to facilitate sustainable change with young people experiencing multiple and complex challenges such as involvement with the Youth Justice System.

The position assesses individual risks and needs, develops and implements case and safety plans, connects young people and families with appropriate services, and works collaboratively with community and government stakeholders to strengthen safety, wellbeing and sustainable positive outcomes.

The role exercises initiative and judgement within established organizational policies, procedures and accountability requirements.

Responsibilities and Duties

• Undertake intake, screening, and holistic assessments for young people involved in, or at risk of involvement with the youth justice system
• Identify safety, wellbeing and offending-related risks and respond in accordance with organisational procedures, relevant legislation and statutory requirements
• Develop, implement, monitor and review individual case plans, safety plans and practical goals in partnership with young people and their families
• Provide strength-based, trauma-aware and culturally safe support that promotes young people’s participation, accountability, resilience and positive behaviour
• Build respectful and professional relationships with young people, families and significant others, always maintaining appropriate professional boundaries at all times
• Provide information, practical assistance, advocacy and supported referrals to education, health, housing, cultural, legal and other community services
• Work collaboratively with CQID teams, Youth Justice, Child Safety, schools, police, Health providers and community organisations to coordinate effective supports
• Participate in case conferences, stakeholder meetings, mediation, and review processes
• Contributing relevant information with privacy and consent requirements
• Engage effectively with Aboriginal and Torres Strait Islander young people, families, communities, Elders and cultural supports, and with culturally and linguistically diverse families
• Maintain accurate, timely, and confidential case notes, assessments, plans, reports
• Exercise initiative and judgement within established policies, and delegations, and the scope of the position, escalating complex or high-risk matters to the Team Leader or Manager
• Participate in supervision, training, and professional development
• Knowledge of Youth Justice, Child Protection and culturally responsive practice
• Child-safe practice, privacy, confidentiality, code of conduct, and all CQID Policies and Procedures
• Participate and contribute to the organisation’s compliance under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
• Work always to advance the reputation of CQID and undertake additional relevant duties as required
• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
• At all times work within CQID’s Workplace Health & Safety Policies and Procedures
• Other responsibilities as directed by the Team Leader/Manager/Executive Officer

Qualifications and Experience

To be successful in this role, you will need to demonstrate capability in the following areas:

• Holds a current C Class Queensland Driver’s Licence
• Current Working with Children Check, Blue Card’
• Holds or is willing to obtain a First Aid and CPR Certificate
• Tertiary qualifications in Social Work, Social Services, Psychology or another related field
• An understanding of contemporary issues and challenges in the field of Child Protection/Youth Justice
• Experience at successful service delivery to Aboriginal and Torres Strait Islander people
• Experience in client engagement and case collaboration

Skills and Attributes

• Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicant will only be considered if no suitable candidates are attracted in the first round of applicants]
• Competent in use of Microsoft Office software
• Physical ability to undertake job responsibilities
• Ability to communicate effectively; spoken and written
• Self-starter, motivated and able to self-manage work tasks
• Strong connection to and knowledge of local Indigenous Community