Senior Practitioner

Youth Justice and Victim Support; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Youth Justice and Victim Support in Brisbane, QLD, is seeking a Senior Practitioner to lead Youth Justice practice improvement across the region. The role involves expert guidance on court work, case management, and restorative justice, with a focus on culturally responsive service delivery and collaboration with government and non-government partners.

The successful candidate will provide leadership, coaching and strategic oversight, travelling across Brisbane and Moreton Bay locations, and may

Qualifications

• Leadership and mentoring capability to guide staff and teams.
• Strong analytical skills to interpret operational data and performance metrics.
• Demonstrated commitment to cultural capability and inclusion, especially for Aboriginal and Torres Strait Islander peoples.

Responsibilities

• Provide expert guidance on accountable, collaborative Youth Justice services.
• Lead practice improvement and monitor performance against policies and standards.
• Mentor staff, build capability, and drive continuous improvement initiatives.
• Oversee complex casework, court work, and restorative justice processes as required.
• Collaborate with regional leadership and partner agencies to strengthen service delivery.

Skills

Leadership

Mentoring

Coaching

Data analysis

Cultural capability

Stakeholder engagement

Education

Undergraduate degree in a relevant field

Job description

Youth Justice and Victim Support – Brisbane QLD

The Department of Youth Justice and Victim Support is committed to creating safer Queensland communities. We work to address the causes of youth offending, support positive outcomes for young people, and ensure victims of crime have access to the services and support they need. Through strong community partnerships, early intervention and evidence-based practice, we help drive lasting change for young people, families and communities. We value diversity, cultural capability and inclusion, and are committed to preserving cultural connections for Aboriginal and Torres Strait Islander peoples. If you are passionate about leadership, practice excellence and making a meaningful difference, we encourage you to explore this opportunity further.

Senior Practitioners lead Youth Justice practice improvement across the region, providing specialist advice, guidance and support to staff and leadership teams to enhance service delivery and reduce youth offending. They promote a culture of continuous improvement, learning and accountability, supporting the consistent application of operational policies, practice standards and performance frameworks. The role provides expert oversight across youth justice court work, case management, behaviour change programs, Restorative Justice Conferencing and complex casework, while fostering strong partnerships with government and non-government stakeholders. Senior Practitioners also support regional leadership to implement operational changes, government priorities and new initiatives, ensuring high-quality outcomes for young people, victims and communities.

This is a full-time position requiring a strong office presence. The successful applicant must be willing and able to travel between office locations across the Brisbane and Moreton Bay region, including Caboolture, Deception Bay, Bowen Hills and Buranda, as operational needs require. The position may also be required to work on Saturdays to support operational teams.

Key Responsibilities

• Demonstrate cultural capability and a commitment to fostering an inclusive culture that aligns with the Human Rights Act 2019, while supporting departmental programs and community partnerships that preserve cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide expert guidance on accountable, collaborative and integrated Youth Justice services, ensuring practice is culturally responsive and delivered in accordance with legislation, policies, procedures and practice standards.
• Provide leadership, mentoring and coaching to staff to build capability and promote high-quality practice, including analysing operational performance data, identifying priorities, and implementing practice improvement strategies.
• Provide specialist advice on evidence-based Youth Justice service delivery, including court work, case management, behaviour change programs,
• Restorative Justice Conferencing and collaborative partnership approaches.
• Provide expert guidance on complex and high-risk matters, including serious offending, disability, domestic and family violence, mental health, and matters involving young people and victims of crime.
• Support continuous improvement through the analysis of operational data and the implementation of quality assurance and performance improvement processes.
• Work collaboratively with central office service delivery support teams to embed learning and development outcomes, support program integrity, and implement organisational change, new initiatives and Government priorities.
• Provide advice and support to regional leadership teams, frontline staff and partner agencies to strengthen capability, knowledge and service delivery outcomes.
• Actively participate in regional leadership meetings and planning activities and represent the region in negotiations and discussions regarding complex case matters.
• Promote excellence in service delivery and public administration, identifying opportunities to improve client outcomes and collaborative practice across the region.
• Possession of an undergraduate degree relevant to the role is a mandatory requirement of this role.

For a full description of the role, including the key responsibilities, role requirements and mandatory qualifications, please refer to the attached role description.