Youth Justice Case Manager – Outreach & Bail Support

Noffs; Sunshine Coast Regional; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Noffs is recruiting for a Case Manager in Doonan, QLD. The role provides intensive support to young people on bail and their families, with outreach, risk assessment, and action planning to meet bail conditions.

The position involves evenings and weekends across a seven-day roster. Qualifications include relevant tertiary study or Cert IV with experience, at least 2 years in casework, and a proven ability to work with youth aged 10–17 who have complex needs.

Qualifications

• Relevant tertiary qualifications in social work, psychology, youth work or a related field, or a Certificate IV with substantial relevant experience.
• Minimum 2 years direct casework experience.
• Experience with young people aged 10–17 with complex needs.
• Understanding of the youth justice system, including bail and court processes.
• Experience in conducting assessments, providing casework support, developing and maintaining referral pathways, and working with families.
• Excellent written and oral communication skills.
• Ability to work in a culturally safe way with First Nations young people, families and communities.
• Must hold and maintain a valid QLD Blue Card and Driver’s Licence.

Responsibilities

• Make contact with young people and their families within 24 hours of a bail decision.
• Walk young people and families through bail conditions and help them plan how to meet them.
• Conduct a thorough assessment of each young person and, in collaboration with them and their family, develop a bail action plan and seven-day plan.
• Deliver case management services at the level of support set by the young person’s risk tier, including outreach, home visits and after-hours contact.
• Support young people to attend court, police reporting and other appointments, including providing transport and attending court.
• Work with families and carers to support a safe and stable bail address and home environment.
• Review risk regularly and elevate concerns, including any risk of breach, harm or self-harm, to the Program Coordinator.
• Liaise effectively with Youth Justice, legal representatives, schools, health services and community partners to ensure the best service for young people.
• Make warm referrals to counselling, alcohol and other drug, education, training, cultural and other support services.
• Participate in the on-call roster.
• Maintain accurate, timely records in TED and the Service Recording System (SRS), including assessments, case notes and outcomes.
• Attend and actively participate in team meetings, case reviews and supervision.
• Rostered shifts across seven days, including evenings, weekends and public holidays.
• Participating in the on-call roster.
• Regular travel within the program’s service area, including transporting young people and attending court.

Skills

Casework experience

Youth justice knowledge

Communication skills

Teamwork

Cultural safety

QLD Blue Card

Driver’s Licence

Education

Relevant tertiary qualifications in social work/psychology/youth work

Job description

Noffs is recruiting for a Case Manager in Doonan, QLD. The role provides intensive support to young people on bail and their families, with outreach, risk assessment, and action planning to meet bail conditions.

The position involves evenings and weekends across a seven-day roster. Qualifications include relevant tertiary study or Cert IV with experience, at least 2 years in casework, and a proven ability to work with youth aged 10–17 who have complex needs.