Youth Employment Services Team Lead

Yourtown; Hervey Bay; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary sacrifice options

Flexible work hours

Professional development

LinkedIn Learning access

Wellbeing program

Employee counselling

Job summary

Yourtown Employment Services in Hervey Bay seeks an experienced Team Leader to provide confident, hands-on leadership to a high-performing team focused on meaningful employment outcomes for young people. You will coach, develop, set clear expectations, and translate KPIs into practical priorities to drive continuous improvement.

You’ll collaborate with the Business Manager to support the team, manage performance, and maintain strong service standards while building relationships with employers

Qualifications

• Experience leading and coaching a team in employment services.
• Ability to translate data and KPIs into practical priorities.
• Strong communication and relationship-building with employers and partners.

Responsibilities

• Lead, coach and develop your team to achieve great outcomes.
• Set clear expectations and provide regular, constructive feedback.
• Use KPIs and data to identify priorities and opportunities.
• Build capability and manage performance when needed.
• Maintain quality, compliance and service standards.
• Support your team with complex participant and employer matters.
• Collaborate with Business Manager to drive priorities and continuous improvement.
• Build strong relationships with employers and community partners.

Skills

Leadership

Coaching

Data-driven

Communication

Relationship building

Organisational skills

People management

Job description

Yourtown Employment Services in Hervey Bay seeks an experienced Team Leader to provide confident, hands-on leadership to a high-performing team focused on meaningful employment outcomes for young people. You will coach, develop, set clear expectations, and translate KPIs into practical priorities to drive continuous improvement.

You’ll collaborate with the Business Manager to support the team, manage performance, and maintain strong service standards while building relationships with employers