Youth Employment & Case Management Coach

APM Employment Services; Burwood; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounted health insurance

Additional leave

Wellbeing program

Career development opportunities

Job summary

APM Employment Services in Burwood, NSW, is seeking a Youth Support Worker to guide participants toward sustainable education and employment outcomes. You will deliver case management, build relationships with participants and employers, and market clients to opportunities.

The role emphasizes KPI achievement, teamwork, and a supportive, outcomes-focused environment. Full-time position with standard hours and a path to accredited training and career development.

Qualifications

• Experience in Youth/Community/Employment services preferred.
• Ability to deliver customer-focused service and support.

Responsibilities

• Deliver high-quality case management with a focus on individual goals and barriers to employment.
• Build strong relationships with participants, employers, and community stakeholders.
• Market clients effectively to match them with suitable employment opportunities.
• Drive performance through KPI achievement and meeting targets.
• Collaborate with team to share insights and support achievement of outcomes.

Skills

Case management

Relationship building

KPIs

Customer service

Employer engagement

Job description

APM Employment Services in Burwood, NSW, is seeking a Youth Support Worker to guide participants toward sustainable education and employment outcomes. You will deliver case management, build relationships with participants and employers, and market clients to opportunities.

The role emphasizes KPI achievement, teamwork, and a supportive, outcomes-focused environment. Full-time position with standard hours and a path to accredited training and career development.