Workshop Technician - Refrigeration - Hazelmere, 6:00am – 2:30pm

Fisher & Paykel Customer Services Pty Ltd; Perth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Tailored development plans

Discounts on Fisher & Paykel and Haier

Flexible working

Progression opportunities

Job summary

Fisher & Paykel Appliances is seeking a Workshop Technician with strong refrigeration experience to join our Customer Experience team in Hazelmere. Hours are 6:00am–2:30pm, Monday–Friday, working in a workshop to diagnose, repair and test major home appliances, with refrigeration as the primary focus and opportunities to broaden across other products.

You will diagnose faults, determine repair actions, complete quality repairs and fully test products before they leave the workshop.

Qualifications

• 3–5 years appliance repair experience.
• Solid refrigeration background with ARC Tick license.
• Restricted Electrical Workers Licence.
• Ability to read schematics and technical diagrams.
• Keen interest in broadening knowledge across major home appliances.
• Ability to mentor apprentices.
• Strong commitment to customer service and safety.
• Experience servicing Fisher & Paykel appliances is a plus.

Responsibilities

• Diagnose, repair and test major home appliances in the workshop.
• Evaluate faults and determine the correct repair approach.
• Complete quality repairs and fully test products before delivery.
• Support, guide and teach two apprentices.
• Read and interpret schematics and manuals to diagnose issues.
• Maintain high standards of safety and customer service.

Skills

Appliance repair & fault finding

Refrigeration background

Reading schematics/technical docs

Apprentice mentoring

Customer service focus

Safety compliance

Education

Domestic Refrigerant Handling Licence (ARC Tick)

Restricted Electrical Workers Licence

Job description

The Role

At Fisher & Paykel Appliances, we believe that great customer experiences start with great people. As one of Australasia’s best-known brands, we are driven by a desire to create products and experiences that are real, sustainably minded, generous and curious. We are looking for an experienced Workshop Technician with a strong refrigeration background to join our Customer Experience team in Hazelmere. Your working hours will be 6:00am - 2:30pm Monday-Friday. This is an opportunity to bring your technical expertise to a premium appliance brand, working in our workshop to diagnose, repair and test major home appliances. Refrigeration will be your primary area of expertise, with the opportunity to broaden your skills across the wider Fisher & Paykel appliance portfolio.

About the role

Working as part of our Workshop team, you’ll diagnose, repair and test major home appliances, ensuring every repair meets our high standards for quality and performance. Your refrigeration experience will be particularly valuable, while we’ll support you to develop your knowledge across Washing Machines, Dryers, Dishwashers and Stoves. You’ll evaluate faults, determine the appropriate course of repair, complete quality repairs and fully test products before they leave the workshop. You’ll also continue to build your product knowledge through training, service manuals and hands‑on learning. An important part of the role will be the opportunity to support, guide and teach two apprentices, sharing your practical knowledge and helping develop the next generation of technicians.

What you’ll bring

• Strong experience in appliance repair, fault finding and troubleshooting, ideally 3-5 years.
• A solid refrigeration background and Domestic Refrigerant Handling Licence from ARC Tick.
• Restricted Electrical Workers Licence.
• The ability to read and interpret schematics, diagrams and technical documentation.
• A methodical approach to diagnosing faults and completing quality repairs.
• A genuine interest in developing your knowledge across a broad range of major home appliances.
• The confidence and capability to support and develop apprentices.
• A strong commitment to customer service, safety and doing the job right the first time.
• Experience servicing Fisher & Paykel Appliances will be highly regarded.

What we offer

We can give you the opportunity to move into a large, complex global organisation headquartered in NZ with Australian Headquarters at Macquarie Park in Sydney. Tailored development plans to support role success and progression opportunities. Along with a competitive salary and package, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Fisher & Paykel has been designing products since 1934 and has grown into a global company with products sold in more than 50 countries around the world. The best innovators don’t just understand technology, they understand people. We design technology that enriches and improves people’s lives. By challenging conventional appliance design these world-first technologies have changed the way we live forever. Learn more about Fisher & Paykel