Workshop Supervisor

MLA Holdings Pty Ltd; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Employee Wellness Program

Uniforms provided

Market leader in the industry

Diverse product range

Job summary

MLA Holdings Pty Ltd in Brisbane is seeking an experienced Workshop Supervisor to lead the service team across battery electric, IC and hydraulic equipment. You’ll manage day-to-day workshop operations, ensure safety, quality and profitability, and mentor technicians.

You will deliver accurate quotations, coordinate with sales and production schedules, and uphold the company’s quality management system while fostering a collaborative, high-performing workplace.

Qualifications

• Trade qualifications in automotive/plant or heavy equipment discipline.
• 3+ years previous experience in a similar role.
• Diagnostic ability across IC engines, LPG, battery electric and hydraulics.
• Proven track record motivating a team and delivering accuracy.
• Strong understanding of quality management systems and WH&S.
• Experience with Microsoft Office and ERP systems.
• Excellent written and communication skills; customer service focus.

Responsibilities

• Create a harmonious, safe, and productive workshop environment.
• Run day-to-day workshop operations for pre-delivery and maintenance work.
• Produce quotations for workshop repairs ensuring profitability.
• Mentor and train workshop staff; diagnostics and service maintenance.
• Complete all documentation accurately and on time.
• Ensure compliance with the quality management system.
• Conduct regular performance reviews with staff.
• Collaborate with sales on production schedules and feedback.
• Support service operations as required.
• Be a valued member of the broader team.

Skills

Proven diagnostic ability

Team motivation

Productivity & efficiency focus

Quality management & WH&S

Microsoft Office & ERP experience

Written & communication skills

Customer service excellence

Adaptability & teamwork

Education

Trade qualifications in automotive/plant or heavy equipment

3+ years experience in a similar role

Tools

Microsoft Office

ERP systems

Job description

MLA Holdings Pty Ltd is the exclusive Australian distributor of four leading global brands, Mitsubishi Forklift Trucks, Nichiyu Electric Forklifts, HELI Heavy Forklifts and Reachstackers and MLA Vulcan Equipment.

MLA provides tailored solutions for every material handling challenge!

The Role

We are currently seeking an experienced trade qualified Workshop Supervisor, reporting to the Operations Manager.

Duties will include: -

• Creating a harmonious, safe, and productive environment
• Running the day-to-day operations of the workshop covering pre-delivery work on new battery electric & IC equipment as well as maintenance on existing customer owned and hire equipment
• Producing quotations for workshop repairs ensuring a high standard of workmanship and profitability for the business
• Adopt a hands-on approach to mentoring and training the workshop staff with diagnostics & service maintenance creating a positive learning environment
• Completing accurately and in a timely manner all associated documentation ensuring an efficient, productive, and profitable department in line with company expectations
• Ensuring the workshop operations comply with the company’s quality management system
• Conduct regular performance reviews with the workshop staff identifying areas of improvement
• Work closely with the sales team offering feedback and compliance to the company production schedule
• Supporting the service operation as required
• Work as highly valued member of the broader team

Essential to this role: -

• Trade qualifications in an automotive/plant or heavy equipment discipline
• 3+ years previous experience in a similar role
• Proven diagnostic ability within a similar industry covering IC engines, LPG, battery electric and hydraulic systems
• Proven track record in motivating a team creating a strong harmonious, respectful culture
• Proven track record delivering productivity and efficiency, whilst providing a high level of accuracy and attention to detail.
• Exceptional understanding of quality management systems and WH&S
• Experience with Microsoft office and ERP systems
• Excellent written and communication skills
• Ability to deliver exceptional customer service to both internal and external customers
• Ability to think on your feet, prioritize and display a high level of adaptability and teamwork
• Competitive salary
• Employee Wellness Program
• Excellent working conditions with uniforms provided
• Employment with a Market Leader within the industry
• Work with a variety of products

When you join MLA Holdings, you’ll be part of one team and not just another number.

We are an equal opportunity employer and take pride in our employees who want to be part of our long-term vision and goals.