Workshop Supervisor

MLA Holdings; Brisbane; In loco; AUD 85.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Employee Wellness Program

Excellent working conditions with work

Market Leader in industry

Variety of products

Descrizione del lavoro

MLA Holdings Pty Ltd is seeking an experienced Workshop Supervisor to lead day-to-day operations in Brisbane. You will manage pre-delivery and maintenance on battery electric and IC equipment, mentor staff, and ensure safe, productive workshop outcomes.

Ideal candidates hold trade qualifications in automotive/heavy equipment, show strong diagnostic skills, and deliver high-quality workmanship while maintaining documentation and quality standards.

Competenze

• Trade qualifications in automotive/plant or heavy equipment.
• 3+ years in a similar role.
• Proven diagnostic ability across IC engines, LPG, battery electric and hydraulic systems.
• Proven leadership to motivate a team and create a harmonious culture.
• Delivery of productivity and efficiency with high accuracy and attention to detail.
• Strong understanding of quality management systems and WH&S.
• Excellent written and verbal communication.
• Customer service excellence and teamwork.

Mansioni

• Create a harmonious, safe, and productive workshop environment.
• Run day-to-day workshop operations including pre-delivery work on BEV & IC equipment and maintenance for customer-owned and hire equipment.
• Produce quotations for workshop repairs ensuring profitability.
• Mentor and train workshop staff in diagnostics and service maintenance.
• Complete documentation accurately and on time, aligning with company expectations.
• Ensure compliance with the company quality management system.
• Conduct regular performance reviews with staff and identify improvements.
• Collaborate with the sales team to align with production schedules and support service operations.

Conoscenze

Team leadership

Diagnostics

Customer service

Adaptability

Communication

Problem solving

Formazione

Trade qualifications in automotive/heavy equipment

Strumenti

Microsoft Office

ERP systems

Descrizione del lavoro

MLA Holdings Pty Ltd is the exclusive Australian distributor of four leading global brands, Mitsubishi Forklift Trucks, Nichiyu Electric Forklifts, HELI Heavy Forklifts and Reachstackers and MLA Vulcan Equipment.

MLA provides tailored solutions for every material handling challenge!

The Role

We are currently seeking an experienced trade qualified Workshop Supervisor, reporting to the Operations Manager.

Duties will include:

• Creating a harmonious, safe, and productive environment
• Running the day-to-day operations of the workshop covering pre-delivery work on new battery electric & IC equipment as well as maintenance on existing customer owned and hire equipment
• Producing quotations for workshop repairs ensuring a high standard of workmanship and profitability for the business
• Adopt a hands-on approach to mentoring and training the workshop staff with diagnostics & service maintenance creating a positive learning environment
• Completing accurately and in a timely manner all associated documentation ensuring an efficient, productive, and profitable department in line with company expectations
• Ensuring the workshop operations comply with the company’s quality management system
• Conduct regular performance reviews with the workshop staff identifying areas of improvement
• Work closely with the sales team offering feedback and compliance to the company production schedule
• Supporting the service operation as required
• Work as highly valued member of the broader team

Essential to this role:

• Trade qualifications in an automotive/plant or heavy equipment discipline
• 3+ years previous experience in a similar role
• Proven diagnostic ability within a similar industry covering IC engines, LPG, battery electric and hydraulic systems
• Proven track record in motivating a team creating a strong harmonious, respectful culture
• Proven track record delivering productivity and efficiency, whilst providing a high level of accuracy and attention to detail.
• Exceptional understanding of quality management systems and WH&S
• Experience with Microsoft office and ERP systems
• Excellent written and communication skills
• Ability to deliver exceptional customer service to both internal and external customers
• Ability to think on your feet, prioritize and display a high level of adaptability and teamwork

Benefits

• Competitive salary
• Employee Wellness Program
• Excellent working conditions with uniforms provided
• Employment with a Market Leader within the industry
• Work with a variety of products

When you join MLA Holdings, you’ll be part of one team and not just another number.

We are an equal opportunity employer and take pride in our employees who want to be part of our long-term vision and goals.