Workshop Service Coordinator — Seamless Ops & Parts Discounts

Aspire Diesel; Gracemere; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

A collaborative and inclusive team-cс

Cost price on parts for your own tools

Job summary

Aspire Diesel in Gracemere, QLD is seeking an experienced Administration / Service Co-ordinator to support a busy mechanical workshop. This full-time role covers scheduling, customer liaison, invoicing, and stock control to keep the workshop running smoothly.

You’ll work with a small team of technicians, manage bookings via Mechanic Desk, handle inquiries, and provide essential admin support to ensure timely job progress and accurate paperwork.

Qualifications

• Mechanical knowledge, preferably in an automotive or similar workshop
• Excellent communication and interpersonal skills with customers and workshop team
• Strong organisational and time management abilities to prioritise tasks
• Proficiency in using workshop management software, spreadsheets and office tools
• Keen eye for detail and ability to work accurately under pressure
• Friendly, professional, customer-focused attitude

Responsibilities

• Manage the workshop's scheduling and booking system – Mechanic Desk
• Manage day-to-day workload of two to three technicians
• Answer phones, take bookings and enquiries, emails and social media posts
• Process job cards, invoices, estimates and other paperwork promptly
• Liaise with customers to provide progress updates and additional requirements
• Open jobs, order parts and equipment as needed, ensure workshop is stocked
• Assist with inventory management and stock control
• Provide general administrative support to the workshop team

Skills

Mechanical knowledge

Communication

Organisational skills

Workshop software

Attention to detail

Customer service mindset

Tools

Mechanic Desk

Job description

Aspire Diesel in Gracemere, QLD is seeking an experienced Administration / Service Co-ordinator to support a busy mechanical workshop. This full-time role covers scheduling, customer liaison, invoicing, and stock control to keep the workshop running smoothly.

You’ll work with a small team of technicians, manage bookings via Mechanic Desk, handle inquiries, and provide essential admin support to ensure timely job progress and accurate paperwork.