Workshop Service Co-ordinator

Aspire Diesel; Gracemere; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Collaborative team culture

Cost price on parts

Job summary

Aspire Diesel is looking for an experienced Workshop Service Coordinator in Gracemere, QLD. This full-time role involves managing the workshop's scheduling, assisting technicians, and ensuring smooth operations.

The ideal candidate will possess mechanical knowledge, excellent communication skills, and strong organisational abilities. Benefits include cost price on parts for personal vehicles and a collaborative team culture.

Qualifications

• Experience in mechanical knowledge preferably in automotive.
• Strong communication and interpersonal skills.
• Organisational and time management abilities.

Responsibilities

• Manage workshop's scheduling and booking system.
• Handle day-to-day workload of technicians.
• Process job cards, invoices, and estimates.

Skills

Mechanical knowledge

Communication skills

Organisational skills

Time management

Proficiency in software

Attention to detail

Customer focus

Tools

Mechanic Desk

Spreadsheets

Job description

Aspire Diesel is seeking an experienced Workshop Service Coordinator to join our team in Gracemere, QLD. As a full-time role, you will be responsible for providing comprehensive support to our busy workshop, ensuring seamless operations and contributing to the overall success of the business.

What you’ll be doing

Manage the workshop's scheduling and booking system - Mechanic Desk

Manage the day to day workload of two to three technicians.

Answer phones, take bookings and enquiries, emails & some social media posts.

Process job cards, invoices, estimates and other administrative paperwork in a timely manner

Liaise with customers to provide updates on job progress and any additional requirements

Open jobs, order parts and equipment as needed, ensuring the workshop is well-stocked

Assist with inventory management and stock control

Provide general administrative support to the workshop team as required

What we’re looking for

Mechanical knowledge, preferably within an automotive or similar workshop environment, mechanical tradespeople welcome to apply.

Excellent communication and interpersonal skills to liaise effectively with customers and the workshop team

Strong organisational and time management abilities to prioritise tasks and meet deadlines

Proficiency in using workshop management software, spreadsheets, and other office productivity tools

A keen eye for detail and the ability to work accurately under pressure

A friendly, professional, and customer-focused attitude

What we offer

• A collaborative and inclusive team culture
• Cost price on parts for your own vehicles

About us

Aspire Diesel is a leading provider of diesel repairs and maintenance in the Gracemere region. With over 20 years of industry experience, we pride ourselves on delivering exceptional customer service and quality workmanship, we seek quality over quantity. Our team of skilled technicians and support staff work together to ensure the smooth running of our workshop and the satisfaction of our valued customers.