Workshop Planner / Administration Assistant

Heavy Maintenance Australia; Ipswich City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Full-time role

Weekday schedule

Hands-on environment

Growth opportunities

Job summary

Heavy Maintenance Australia Riverview, QLD seeks a Workshop Planner / Administration Assistant to join a fast-paced workshop. The role collaborates with the Workshop Supervisor to keep bookings, parts, and customer service running smoothly and efficiently.

The ideal candidate will have experience in parts interpreting or workshop planning, strong organisational skills, and confident communication. Benefits include a stable full-time daytime schedule, opportunity to work with a wide range of

Qualifications

• Experience in parts interpreting or workshop planning (preferred).
• Knowledge of trucks, trailers, and heavy equipment.
• Strong organisational and multitasking skills.
• Confident communicator with good phone manner.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Coordinate workshop bookings and job scheduling.
• Answer phones and liaise with customers and suppliers.
• Look up, order, and organise parts for various equipment types.
• Schedule follow-up and incoming work.
• Maintain job sheets, records, and parts inventory.
• Assist with general workshop administration and communication.

Skills

Organisational skills

Multitasking

Communication skills

Phone manner

Tools

Parts inventory software

Microsoft Office

Job description

Workshop Planner / Administration Assistant

Heavy Maintenance Australia – Riverview QLD

Heavy Maintenance Australia – Riverview QLD
Full-time | Monday to Friday, 8:00am–4:00pm

About Us

Heavy Maintenance Australia is a well-established workshop located in Riverview, specialising in the maintenance and repair of trucks, trailers, industrial and earthmoving equipment. We pride ourselves on quality workmanship, fast turnaround times, and a team-based environment that keeps things moving.

About the Role

We are seeking a motivated and organised Workshop Planner / Administration Assistant to join our team. This role is ideal for someone who enjoys working in a fast-paced environment and can multitask while keeping the workshop running smoothly.

You’ll work closely with the Workshop Supervisor to ensure all maintenance jobs are booked, parts are ready, and customer service runs efficiently.

Key Responsibilities

• Coordinate workshop bookings and job scheduling
• Answer phones and liaise with customers and suppliers
• Look up, order, and organise parts for various equipment types
• Schedule follow-up and incoming work
• Maintain job sheets, records, and parts inventory
• Assist with general workshop administration and communication

About You

• Experience in parts interpreting or workshop planning (preferred)
• Knowledge of trucks, trailers, and/or heavy equipment
• Strong organisational and multitasking skills
• Confident communicator with good phone manner
• Ability to work under pressure and meet deadlines
• Computer literacy and familiarity with workshop systems

Why Join Us?

• Stable, full-time role – Monday to Friday, 8am to 4pm
• Supportive team and hands-on work environment
• Opportunity to work across a wide range of heavy vehicles and equipment
• Long-term career potential with a growing company