Workshop Controller - Macksville

Midcoast Trucks; Macksville; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Job summary

Midcoast Trucks in Macksville is seeking an experienced Workshop Controller to lead our workshop team and manage daily workflow with precision. You will guide technicians, allocate priority jobs, and ensure adherence to OEM and dealership standards for heavy vehicle repairs.

The role demands a proven leader, strong diagnostic skills, and experience in a dealership environment—Isuzu exposure highly regarded. HR licence or willingness to obtain is preferred, with relocation support available.

Qualifications

• Must be a trade-qualified Heavy Vehicle Technician.
• Experience as a Foreman, Workshop Controller or Senior Technician.
• Background in heavy mechanical repairs; truck experience preferred.
• Strong diagnostic and technical capability.
• Confident leader with excellent written and verbal communication skills.
• Dealership and Isuzu experience highly regarded.
• HR Licence or willingness to obtain.
• Strong time-management and computer skills.

Responsibilities

• Lead and support technicians and apprentices on the workshop floor.
• Schedule and control daily workshop workflow and priorities.
• Allocate jobs based on skill level, availability and urgency.
• Provide technical guidance, diagnostic support and quality oversight.
• Monitor productivity, job progress and potential bottlenecks.
• Ensure all work meets OEM, WHS, NHVR and dealership standards.
• Liaise with Service Advisors, Parts and Operations teams to ensure smooth operations.

Skills

Leadership

Diagnostics

Time management

Mentoring

Communication

Computer literacy

Education

Trade-qualified Heavy Vehicle Technician

HR Licence

Job description

We are seeking an experienced Workshop Controller / Service Controller to join our Macksville Workshop Team. For the right candidate, this role is available immediately.

What You’ll Do

• Lead and support technicians and apprentices on the workshop floor
• Schedule and control daily workshop workflow and priorities
• Allocate jobs based on skill level, availability and urgency
• Provide technical guidance, diagnostic support and quality oversight
• Monitor productivity, job progress and potential bottlenecks
• Ensure all work meets OEM, WHS, NHVR and dealership standards
• Liaise with Service Advisors, Parts and Operations teams to ensure smooth operations

About You

• Trade‑qualifiedHeavy Vehicle Technician
• Experience as aForeman, Workshop Controller or Senior Technician
• Background in heavy mechanical repairs —truck experience preferred
• Strong diagnostic and technical capability
• Confident leader with excellent written and verbal communication skills
• Dealership andIsuzu experience highly regarded
• HR Licence (or willingness to obtain)
• Strong time‑management and computer skills
• Ability to motivate, mentor and develop team members

What’s On Offer

• A key leadership role in a well‑establishedIsuzu dealership
• Competitive salary package +KPI bonus structure
• Modern workshop, systems and equipment
• OngoingOEM training and development
• Monthly team lunch
• Boot reimbursement (after qualifying period)
• Monthly RDO (conditions apply)
• Employment stability with a respected, family‑owned business
• $5,000 sign‑on bonus for the successful candidate (T&Cs apply)
• Relocation assistance for the right applicant

Ready to Join the Team?

If you’re someone who leads from the front and keeps a workshop running efficiently,we want to hear from you.

Please note: Only shortlisted candidates will be contacted.