Workshop Controller: Lead Auto Techs to Excellence

RACWA; Perth; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Nine-day fortnight

Competitive salary and benefits

Overtime

Guaranteed yearly salary increases

Training and qualifications in new V/ɛ

Job summary

RAC Auto Services in Balcatta, WA, is seeking an experienced Team Leader (Workshop Controller) to oversee day-to-day workshop operations and guide a skilled team of technicians and apprentices. The role focuses on delivering excellent customer service, achieving KPIs, coordinating workflow, and ensuring safety standards, with opportunities for leadership development and ongoing training.

Successful candidates will have a qualified automotive technician background and current licences, plus a

Qualifications

• Qualified Automotive Technician
• Licensing: C-Class Driver's Licence and Motor Vehicle Repairer's Licence
• Leadership abilities to motivate, coach and mentor a diverse team
• Organisational strength to prioritise tasks and manage workload in a fast-paced workshop

Responsibilities

• Lead and mentor a team of Automotive Technicians and Apprentices
• Oversee daily workshop operations and ensure KPIs are met
• Deliver outstanding customer service and uphold RAC's quality standards
• Coordinate workflow and ensure compliance with safety procedures
• Liaise with members, suppliers, and internal teams to support service excellence

Skills

Leadership

Diagnostics

Servicing & repairs

Job description

RAC Auto Services in Balcatta, WA, is seeking an experienced Team Leader (Workshop Controller) to oversee day-to-day workshop operations and guide a skilled team of technicians and apprentices. The role focuses on delivering excellent customer service, achieving KPIs, coordinating workflow, and ensuring safety standards, with opportunities for leadership development and ongoing training.

Successful candidates will have a qualified automotive technician background and current licences, plus a