Team Leader

12AUTO RAC Automotive Services Pty Ltd; City Of Stirling; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

9-day Fortnight

Competitive salary + overtime

Guaranteed yearly salary increases

Paid penalty rates for Saturday work

Fortnightly pay runs

Training and qualifications in new VEH

Leadership development program

Free physio program and uniform

Job summary

RAC Auto Services in Balcatta is seeking an experienced Team Leader (Workshop Controller) to oversee operations at our Balcatta Service Centre. You will lead a skilled team of technicians and apprentices in a modern, fully equipped workshop.

Join a trusted WA brand offering career development, safety focused culture, and competitive remuneration. The role emphasizes KPI delivery, customer service, and mentoring a diverse team in a fast-paced environment.

Qualifications

• Qualified Automotive Technician.
• Licensing: C-Class Driver's Licence and Motor Vehicle Repairer's Licence.
• Technical background in servicing, repairs, and diagnostics.
• Leadership abilities to motivate, coach and mentor a diverse team.
• Organisational strength to prioritise tasks and manage workload in a fast-paced environment.

Responsibilities

• Lead and mentor a team of Automotive Technicians and Apprentices.
• Oversee daily workshop operations and ensure KPIs are met.
• Deliver outstanding customer service and uphold RAC's quality standards.
• Coordinate workflow and ensure compliance with safety procedures.
• Liaise with members, suppliers, and internal teams to support service excellence.

Skills

Team leadership

Operations management

Customer service

Safety compliance

Stakeholder management

Education

Automotive Technician qualification

Tools

C-Class Driver's Licence

Motor Vehicle Repairer's Licence

Job description

RAC Auto Services is one of WA's most trusted automotive brands, proudly serving members for over 119 years. We're currently seeking an experienced and motivated Team Leader (Workshop Controller) to oversee operations at our Balcatta Service Centre. This is an excellent opportunity for a qualified Senior Technician or experienced Team Leader/Workshop Controller looking for a fresh challenge. Take the lead in a modern, fully equipped workshop and guide a skilled, supportive team to success.

What will you be doing?

• Lead and mentor a team of Automotive Technicians and Apprentices
• Oversee daily workshop operations and ensure KPIs are met
• Deliver outstanding customer service and uphold RAC's quality standards
• Coordinate workflow and ensure compliance with safety procedures
• Liaise with members, suppliers, and internal teams to support service excellence

What are we looking for?

• Qualified Automotive Technician
• Licensing: C-Class Driver's Licence and Motor Vehicle Repairer's Licence
• Technical Skills: Comprehensive background in servicing, repairs, and diagnostics
• Leadership Abilities: Proven capacity to motivate, coach and mentor a diverse team
• Organisational Strength: Capable of prioritising tasks, managing workload and resolving challenges in a fast-paced environment

Benefits

• 9-day Fortnight - discover how you can earn full-time wages while enjoying the convenience of a nine-day fortnight.
• Competitive salary + company benefits + overtime
• Guaranteed yearly salary increases
• Volunteer to work 4 hours on a Saturday? That's paid at penalty rates
• Fortnightly pay runs - guaranteed to be paid on time!
• Training and qualifications in new vehicle technology
• Leadership development program - for those who want OFF the tools!
• Free physio program and tailored company uniform
• Frequent social club events plus RAC employee member benefits on products and services
• Free Roadside Assistance

Location

Balcatta Service Centre

Equal Opportunity

Supporting Diversity & Inclusion RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact us for assistance throughout the recruitment process. RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact [e-mail]

RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don't have shareholders. That means we reinvest our profits for the better of our members and our State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA. RAC is an equal opportunity employer.

Successful candidates will undergo a full medical assessment, including a drug and alcohol test, and a police check, including traffic infringements.