Team Leader

RAC WA; City Of Stirling; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

9-day fortnight

Overtime pay

Weekly pay runs

Training & qualifications

Leadership development program

Physio program

Uniform provided

Roadside assistance

Job summary

RAC Auto Services in Balcatta, WA, is seeking an experienced Team Leader/Workshop Controller to oversee the Balcatta Service Centre. You will lead a skilled workshop, drive KPI performance, and ensure outstanding service.

Ideal candidates are qualified automotive technicians with leadership experience, valid C-Class and MVR licences, and a proven ability to coach a diverse team in a fast-paced setting.

Qualifications

• Qualified Automotive Technician.
• Licensing: C-Class Driver's Licence and Motor Vehicle Repairer's Licence.
• Technical skills in servicing, repairs, and diagnostics.
• Leadership abilities to motivate, coach and mentor a diverse team.
• Organisational strength to prioritise tasks, manage workload and resolve challenges in a fast-paced environment.

Responsibilities

• Lead and mentor a team of Automotive Technicians and Apprentices.
• Oversee daily workshop operations and ensure KPIs are met.
• Deliver outstanding customer service and uphold RAC's quality standards.
• Coordinate workflow and ensure compliance with safety procedures.
• Liaise with members, suppliers, and internal teams to support service excellence.

Skills

Leadership

Team mentoring

Customer service

KPIs

Safety procedures

Education

Automotive Technician qualification

Tools

Diagnostics tools

Workshop equipment

Job description

RAC Auto Services is one of WA's most trusted automotive brands, proudly serving members for over 119 years. We're currently seeking an experienced and motivated Team Leader (Workshop Controller) to oversee operations at our Balcatta Service Centre.

This is an excellent opportunity for a qualified Senior Technician or experienced Team Leader/Workshop Controller looking for a fresh challenge. Take the lead in a modern, fully equipped workshop and guide a skilled, supportive team to success.

What's in it for you?

• 9-day Fortnight - discover how you can earn full-time wages while enjoying the convenience of a nine-day fortnight.
• Competitive salary + company benefits + overtime
• Guaranteed yearly salary increases
• Volunteer to work 4 hours on a Saturday? That's paid at penalty rates
• Fortnightly pay runs - guaranteed to be paid on time!
• Training and qualifications in new vehicle technology
• Leadership development program - for those who want OFF the tools!
• Free physio program and tailored company uniform
• Frequent social club events plus RAC employee member benefits on products and services
• Free Roadside Assistance

What will you be doing?

• Lead and mentor a team of Automotive Technicians and Apprentices
• Oversee daily workshop operations and ensure KPIs are met
• Deliver outstanding customer service and uphold RAC's quality standards
• Coordinate workflow and ensure compliance with safety procedures
• Liaise with members, suppliers, and internal teams to support service excellence

What are we looking for?

• Qualified Automotive Technician
• Licensing: C-Class Driver's Licence and Motor Vehicle Repairer's Licence
• Technical Skills: Comprehensive background in servicing, repairs, and diagnostics
• Leadership Abilities: Proven capacity to motivate, coach and mentor a diverse team
• Organisational Strength: Capable of prioritising tasks, managing workload and resolving challenges in a fast-paced environment

Supporting Diversity & Inclusion

RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact us for assistance throughout the recruitment process.