Works and Defects Manager

Springboard; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Extra leave

Wellbeing programs

Social events

Career development

Leadership program

Job summary

MPA is seeking an experienced Works Manager to lead defect rectification, maintenance and small works across our commercial fit-out portfolio in Sydney. You will coordinate subcontractors, maintain safety standards and deliver high-quality outcomes on time and within budget.

Join a team that values proactive communication, client relationships and ownership from start to finish. This role suits someone with a trade background and a commitment to safety, quality and customer service.

Qualifications

• Experience managing defect liability period (DLP) works.
• Strong communication and relationship-building skills.
• Trade background with building trades is valued.

Responsibilities

• Manage defect liability period (DLP) works from start to finish.
• Coordinate maintenance requests and small commercial works.
• Plan, schedule and manage subcontractors across multiple sites.
• Provide technical guidance and practical solutions on-site.
• Price minor works and coordinate quotations.
• Maintain strong client relationships through proactive communication.
• Ensure all works are completed safely, on time and within budget.
• Uphold MPA's high standards of workmanship and customer service.
• Maintain accurate reporting and project documentation.
• Champion MPA's Health, Safety, Environment and Quality (HSEQ) standards.

Skills

Time management

Communication skills

Organisational skills

Attention to detail

Education

Cert IV in Building & Construction

White Card

First Aid Certificate

Tools

Procore

1Breadcrumb

Job description

Works Manager | Defects & Maintenance Supervisor

Sydney | Competitive package inc. Fully Maintained Company Vehicle

Why MPA?

• Leader in our field, with over 25 years of success
• Join a high-performing team that's continuing to grow
• Fully Maintained Company Vehicle

About MPA

At MPA, our team of approachable experts is the kind that people love working with. Great at communicating and keeping people up to date every step of the way, we come to every project with an open mind, a good dose of curiosity and a genuine passion for perfecting even the smallest of details.

In short, we live and breathe what we do. For over 25 years, we've been committed to turning big ambitions into reality. Today, our team of over 150 people specialise in building innovative, progressive workplaces. We focus on transforming work into something more, encompassing the entire ecosystem of modern work.

Our work extends beyond commercial spaces to include health, wellness, retail, hospitality and education. As an award-winning workplace specialist, our projects include small interior enhancement to large-scale, high-end multi-million-dollar projects. With a growing team and an exciting line-up of projects coming up, we are looking for an experienced Works Manager to join the MPA team.

The Opportunity

Due to continued growth, we're looking for an experienced Defects & Maintenance professional to join MPA as a Works Manager.

You'll manage defect rectification, maintenance and small works projects across our commercial fit-out portfolio, coordinating subcontractors, maintaining strong safety standards, and delivering high-quality outcomes on time and within budget.

Success in this role comes from staying organised, communicating effectively, building strong client relationships and taking ownership from start to finish.

We're looking for someone who is proactive, solutions-focused and thrives in a fast-paced environment where no two days are the same.

• Monday - Friday: 6:00am – 3:00pm
• Saturday work: 3 days per month.

Your Responsibilities

• Manage defect liability period (DLP) works from start to finish.
• Coordinate maintenance requests and small commercial works.
• Plan, schedule and manage subcontractors across multiple sites.
• Provide technical guidance and practical solutions on-site.
• Price minor works and coordinate quotations.
• Maintain strong client relationships through proactive communication.
• Ensure all works are completed safely, on time and within budget.
• Uphold MPA's high standards of workmanship and customer service.
• Maintain accurate reporting and project documentation.
• Champion MPA's Health, Safety, Environment and Quality (HSEQ) standards.

About You

We're looking for someone with the right attitude as much as the right experience.

You will bring:

• Experience managing commercial defects, maintenance or small works.
• A trade background with building trades highly regarded.
• Excellent organisation and time management skills.
• Strong communication skills—you know how to build relationships and keep people informed.
• A polished and professional presentation.
• Confidence managing multiple priorities without losing attention to detail.
• Sound judgement, common sense and the maturity to make decisions independently.
• Grit, resilience and accountability—you don't wait for problems to become someone else's.
• A genuine commitment to safety, quality and customer service.

Required:

• Cert IV in Building & Construction
• Experience with Procore, 1Breadcrumb or similar construction software
• White Card
• First Aid Certificate

Why Join MPA?

We believe great people deserve a great workplace.

When you join MPA, you'll become part of a business that genuinely invests in its people and celebrates success.

• Competitive salary package.
• Fully maintained company vehicle.
• Additional leave on top of annual leave entitlements.
• Health, wellbeing and mental health support programs.
• Social events and team celebrations.
• Career development opportunities within a growing business.
• Recognition through our MPA Leadership Excellence Program.
• The opportunity to work alongside one of Australia's leading workplace fit-out specialists.

If this sounds like you...

If you're someone who thrives on variety, takes pride in delivering quality work and enjoys building lasting relationships with clients and subcontractors, we'd love to hear from you.

Join a business where your experience, judgement and leadership will make a genuine impact.